Forum Replies Created

Viewing 30 posts - 18,781 through 18,810 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 09:55

    Hello,

    Please update the theme to 2.6.3 version which is compatible with the latest Woocommerce plugin version. Before update you need remove the folder “woocommerce” in the directory wp-content/themes/legenda. It will be reuploaded with new theme version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 09:12

    Hello,

    Please provide us with url to your Shop page and wp-admin panel/FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 09:11

    Hello @alemdag,

    Please try to disable Ajax “Add To Cart” in Theme Options > Single Product Page and check the plugin work after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 20, 2015 at 09:08

    Hello,

    Please add this code in custom.css file:
    .single_variation_wrap {display: block !important;}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:36

    Hello,

    I’ve replaced the WooProducts element with the shortcode [etheme_recent_products per_page="9" columns="3"] in Text block. Please check now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:25

    Hello,

    You can use the theme for other site but if you want to get our support for the second site you have to purchase the license for it as we provide support only one site that uses our theme.
    So to have support for both sites with Legenda theme you need buy 2 licenses.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:20

    Hello,

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:17

    Hello,

    Please provide us with permissions to be able to view all settings in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:14

    Hello,

    I’ve resaved permalinks settings. Please check brands pages now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:09

    Hello,

    The problem was caused by Wishlist plugin.
    I’ve deactivated it. Please check the site now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 21:01

    Hello,

    You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:59

    Hello,

    Please add this code in custom.css file:

    .variations-table .label {
       color: black !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:45

    Hello,

    Sorry, but to get support from the plugin author you have to buy the plugin from them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:43

    Hello,

    Please remove the folder “woocommerce” in the directory wp-content/themes/royal and reupload it from the new theme package 1.7.1 version. Then check the Checkout page.
    Concerning the addon plugin, try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check it after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:39

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:37

    Hello,

    You can use our shortcode [share] for social media icons and add it in text block in static block of your footer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:32

    Hello,

    You should select standard template and not “Portfolio” template if you’re using Ess. Grid element for portfolio projects.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:26

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:25

    Hello,

    You can create one page with gallery using Essential Grid plugin and Essential Grid element in Visual Composer editor. Unfortunately header type can’t be changed only for one page. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:20

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:18

    Hello @ballyhoopro,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:17

    Hello,

    Please update Visual Composer and Legenda theme to the latest versions and don’t forget to create a back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:14

    Hello,

    I’ve edited the file wp-content/themes/legenda/woocommerce/cart/shipping-calculator.php, replaced $woocommerce->nonce_field to wp_nonce_field and the file wp-content/themes/legenda/woocommerce/checkout/form-checkout.php, replaced $woocommerce->show_messages(); to wc_print_notices();.

    This issue shouldn’t occur in the next theme update.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:11

    Hello,

    I’ve checked your site and scrolling is working fine.
    What browser are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:06

    Hello,

    Our specialists can install the theme for you.
    Please review our services:
    https://www.8theme.com/our-installation-service/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 20:02

    Hello,

    In this case you need register a new account https://www.8theme.com/my-account/ and enter purchase code for Legenda theme. After that you’ll be able to download Legenda plugins from this link https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

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Viewing 30 posts - 18,781 through 18,810 (of 31,382 total)
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