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Add to cart executed again when navigating 'back'

This topic has 13 replies, 5 voices, and was last updated 9 years, 1 months ago ago by Stan Russell

f1websites

Participant

March 19, 2015 at 20:28

Hi,

My client just found that when adding a product to the cart, then navigating away from that page, e.g. opening the cart and then hitting “back” (using the back button of the browser) the same product is added to the cart again.

Some visitors on the site have encountered this and notified the owner.

Please help to remove this issue.

Thanks & regards,
– Frank

#51016 Copied

12 Answers

Robert Hall

Support staff

March 20, 2015 at 09:58

Hello,

Please provide us with link to the page and wp-admin access (full permissions) in Private Content.

Regards,
Robert Hall.

#51111 Copied

f1websites

Participant

March 20, 2015 at 11:00

Hello Robert,

Please have a look at our test site, which runs on a bit lower version, but shows the same behaviour.

Thanks & regards,
– Frank

Please, contact administrator
for this information.

#51141 Copied Theme version: 1.6.1 WooCommerce version: 2.2.11

Eva Kemp

Support staff

March 20, 2015 at 15:48

Hello,

I’ve checked your site and when navigating from the Cart page the same product isn’t added to the cart. There are only 1 product in the cart that was added.
Could you please clarify with more details?

Thank you.
Regards,
Eva Kemp.

#51257 Copied

f1websites

Participant

March 22, 2015 at 12:37

Hi Eva,

Thanks for looking into this.

I created this screen recording to show you what happens. Please note that the Back button of the browser is used in the process.

Video link: https://www.youtube.com/watch?v=8vhSoqixWQk

Regards,
– Frank

#51478 Copied

Eva Kemp

Support staff

March 23, 2015 at 15:48

Hello,

We recommend you to update the theme and Woocommerce plugin to latest versions.
Create a back up of your files and database before update!
Also update all required plugins which you can download here https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#51706 Copied

f1websites

Participant

March 24, 2015 at 07:09

Hi Eva,

I can assure you, this is not the reason for the issue to occur. It happens on our live site too, of which you can see the version numbers in the first post of this thread.

Regards,
– Frank

#51876 Copied

f1websites

Participant

March 27, 2015 at 14:29

Hi Eva, any news on this one?

I see that the URL contains the command to add the product to the cart. Therefore when it is called again, the product is added again.

On your theme demo however, it seems that the product is added to the cart from a modal box. I do not see the same command in the address bar. So perhaps we are using a different setting or perhaps your new theme version has the solution?

Please share an update.

Thanks & regards,
– Frank

#52811 Copied

Brian Johnson

Member

March 28, 2015 at 10:35

Hello

I have commented few lines of code which were causing syntax error in child theme(please watch private content)
I have also enabled Ajax add to cart(pop up) in theme options->single product page->ajax add to cart and woocommerce->settings->product->ajax add to cart. Now you may check the issue again.

With best regards
Brian Johnson

Please, contact administrator
for this information.

#52987 Copied

f1websites

Participant

April 2, 2015 at 10:15

Hi Brian,

Thanks for looking into our case. It seems that your private content is hidden for me. I cannot seem to open it, even though I am logged in. Are you able to email it to me (see private content for my email address?

Thanks & regards,
– Frank

Please, contact administrator
for this information.

#54140 Copied

Brian Johnson

Member

April 2, 2015 at 10:34

I have sent an email. You may also view your child theme fuctions.php. This line is already marked with “/” character. Is your issue solved now?

With best regards
Brian Johnson

#54143 Copied

f1websites

Participant

April 2, 2015 at 11:58

Yes, thanks very much Brian, the issue is now resolved.

Regards,
– Frank

#54157 Copied

Stan Russell

Participant

April 2, 2015 at 12:28

Hello f1websites,

you are welcome!

Regards,
Stan Russell.

#54167 Copied
Tagged: add to cart, back button, json array, navigation, persuasive, themes, wordpress woocommerce
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Add to cart executed again when navigating 'back'

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