On our live site we have found that our website caching plugin tends to break the Captcha image in the dropdown registration Captcha image after a time.
We want to check if you had any ideas how to get around this, or any planned updates to the Royal theme to fix this.
Please provide us with full access to wp-admin panel.
I’m sorry that my colleague did not follow up on this ticket earlier. Please allow me to take it from here.
We have been working with WP SuperCache and found that it breaks the captcha images in the Register pull down quick menu in the top bar.
Credentials for our test site are in the private reply part.
The caching plugin is currently turned off, feel free to turn it on. Also, if updates need to be made, you can make them. Please just tell me what has changed in the end 🙂
Thanks & regards,
Please give us full permissions to be able to view all settings in wp-admin panel.
Sorry about that! It’s set correctly now.
I’ve activated Cache plugin and as I see captcha is working fine:
I’ve registered a new account successfully.
Could you please describe the issue with more details and provide us with screenshots?
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