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Viewing 30 posts - 14,161 through 14,190 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 11:39

    Hello,

    Your FTP and wp-admin credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 11:34

    Hello,

    1. Please try to use this code in custom.css file:

    .header-type-3 .logo-with-menu img {
      width: 300px !important;
      max-width: 400px !important;
    }

    2. You need add Text widget into “Place in header top bar” area in Appearance > Widgets and add your content there.

    3. As I see the image is going across all content: http://storage1.static.itmages.com/i/15/0624/h_1435141864_9952380_f5fd5d7f80.png
    Please clarify your issue.

    4. To change font for “Additional Information” text add this code in custom.css:

    .tab-content h2 {
        font-family: open sans;
    }

    Please show on a screenshot what product headings you want to change.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 11:20

    Hello,

    In this case you have to edit header-structure.php file in wp-content/themes/woopress/headers directory (what file to use depends on the header type you selected in Theme Options > Header) and add WPML code to the needed place.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 11:11

    Hello,

    Unfortunately you have to tick “Don’t Show This Popup Again” to close the pop up window. Also you can disable pop up in Theme Options > Promo Pop up > Open popup on enter > Off.
    Sorry but there is no timer for pop up.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 11:04

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .payment_methods p {
        margin-left: 7px !important;
    }
    .woocommerce-select {width: 100% !important;}
    .payment_methods li label {
       padding-left: 11px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:48

    Hello,

    You can hide that text using this code in Theme Options > Custom CSS > Global Custom CSS:

    .mobile-nav-heading.close-mobile-nav {
        display: none !important;
    }

    To rename it you need edit the file wp-content/themes/woopress/header.php in line 29.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:34

    Hello,

    Try to use this code instead of the previous one:

    .ubtn-normal {
        padding: 15px 0px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:30

    Hello,

    Seems some functions are disabled on your server and templates can’t be imported via “Install” button, so I imported .xml file via Tools > Import > WordPress in wp-admin panel. Also I imported slider (.zip archive) for Church template in wp-admin panel > Revolution Slider > Import slider button.
    I’ve sent royal_versions.zip archive to your email address. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:22

    Hello,

    I’ve removed 2 empty Text elements you added in Footer static block.
    Please check the links now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:10

    Hello,

    You can add the code in Theme Options > Custom CSS > Global Custom CSS.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:09

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 10:04

    Hello,

    To find the code you need refer to Google site http://www.google.com/analytics/ .
    Royal theme is recognized by search engines.
    How to add your site to search engines you can read here:
    https://en.support.wordpress.com/search-engines/
    Also you can refer to SEO specialists for more information.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:57

    Hello,

    Could you please show a screenshot of the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:49

    Hello,

    Unfortunately there is no such possibility, you have to choose other header type.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:45

    Hello,

    We can’t access your site now. Are there any issues on a server at your host?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:40

    Hello,

    I’ve imported Church template manually. Please check Pages section in wp-admin panel. It’s named “Church”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:32

    Hello,

    As I see your site is working fine. If you resize browser window you need to reload a page.
    Please show us screenshots with your problems and provide us with FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:27

    Hello,

    I’ve checked product page and haven’t seen any errors. Please show us a screenshot of the error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:10

    Hello,

    You don’t have .mo file, only de_DE.po in the wp-content/themes/royal/languages directory. Also the file can’t be opened, there is an error:
    http://storage2.static.itmages.com/i/15/0624/h_1435133051_6354729_058b19e266.png
    Are you using UTF-8 encoding on a server? You can read about this issue here:
    http://galleryproject.org/node/55218

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 09:02

    Hello,

    I’ve removed your url from the first post.
    You should use some captcha plugin for registration form to prevent spam registrations.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 08:58

    Hello,

    I’ve reuploaded the theme and that option has appeared.
    Please check your single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 08:58

    Hello,

    The custom fields aren’t shown with default WordPress theme too. Please check it yourself. You need contact Woocommerce support concerning this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2015 at 08:36

    Hello,

    1. We can create those banners for you manually or you can do this yourself via Visual Composer editor in your home page.

    2. You need mark featured products in Products section of wp-admin panel:
    http://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones

    3. You need create your own product categories in wp-admin panel > Products > Categories and upload a category thumbnail.

    4. You should mark featured, sale products yourself.

    5. You can import footer file from theme package > “XML Files” folder > “Footer Variants” folder. Next, go to Tools > Import > WordPress > upload chosen xml file, press Upload File and import. Check “Download and import file attachments” and press Submit button.
    The footer block will appear in Static Blocks section. You need add Static Block widget into “Footer” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 20:51

    Hello,

    Do you want us to remove just your last post or the topic you created?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 20:50

    Hello,

    You’re using low php version.
    Please ask your hosting provider support to update it to at least 5.3 version.
    After that check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 20:46

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 20:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 20:33

    Hello,

    Could you please show on a screenshot what text you want to change?

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 14,190 results - 14,161 through 14,190 (of 31,382 total)
Viewing 30 posts - 14,161 through 14,190 (of 31,382 total)
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