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Topic: After 2.0 update my Shop is all mess up

jorgelalote

Participant

June 23, 2015 6:19 am

For some reason after 2.0 update my shop failed. Only one product is showed… What can I do?
Site URL: hidden
Theme version: 2.0

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support staff only.

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Robert Hall

Support staff

June 23, 2015 8:04 am

Hello,

Please provide us with correct wp-admin and FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

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jorgelalote

Participant

June 24, 2015 3:59 am

Ok, the data is…

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support staff only.

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Eva Kemp

Support staff

June 24, 2015 9:45 am

Hello,

We can’t access your site now. Are there any issues on a server at your host?

Regards,
Eva Kemp.

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jorgelalote

Participant

June 25, 2015 4:07 am

There is no issues on my server, the site is online

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jorgelalote

Participant

June 25, 2015 4:09 am

The site is http://www.serpentina.mx, are you ok?

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Stan Russell

Participant

June 25, 2015 8:32 am

Hello jorgelalote,

unfortunately we can not reach your site at the moment:

Do you have any restrictions on a server or any security plugins installed?

Regards,
Stan Russell.

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jorgelalote

Participant

June 26, 2015 1:49 am

There is no restrictions or security plugin. I don’t know what is happening..

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Robert Hall

Support staff

June 26, 2015 12:01 pm

Hello,

The same problem. Please ask your hosting to check this issue.

Regards,
Robert Hall.

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