After 2.0 update my Shop is all mess up - by jorgelalote

This topic has 9 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Robert Hall

  • Avatar: jorgelalote
    jorgelalote
    Participant
    June 23, 2015 at 06:19

    For some reason after 2.0 update my shop failed. Only one product is showed… What can I do?

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 23, 2015 at 08:04

    Hello,

    Please provide us with correct wp-admin and FTP credentials in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: jorgelalote
    jorgelalote
    Participant
    June 24, 2015 at 03:59

    Ok, the data is…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2015 at 09:45

    Hello,

    We can’t access your site now. Are there any issues on a server at your host?

    Regards,
    Eva Kemp.

    Avatar: jorgelalote
    jorgelalote
    Participant
    June 25, 2015 at 04:07

    There is no issues on my server, the site is online

    Avatar: jorgelalote
    jorgelalote
    Participant
    June 25, 2015 at 04:09

    The site is http://www.serpentina.mx, are you ok?

    Avatar: stan
    Stan Russell
    Participant
    June 25, 2015 at 08:32

    Hello jorgelalote,

    unfortunately we can not reach your site at the moment:

    Do you have any restrictions on a server or any security plugins installed?

    Regards,
    Stan Russell.

    Avatar: jorgelalote
    jorgelalote
    Participant
    June 26, 2015 at 01:49

    There is no restrictions or security plugin. I don’t know what is happening..

    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 26, 2015 at 12:01

    Hello,

    The same problem. Please ask your hosting to check this issue.

    Regards,
    Robert Hall.

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