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Problems with translation - by john - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

john

Participant

June 19, 2015 at 16:46

Hi again,

i need to translate a lot of things and everything what i do in the defaut.po does not work…anything works…know i delete the archievy and nothing.

what i do?

thanks

Please, contact administrator
for this information.

#70517 Copied Theme version: 1.8

8 Answers

Eva Kemp

Support staff

June 19, 2015 at 16:57

Hello,

Please give us permissions to connect via FTP as now we’re getting errors:
Response: 550 PWD: Permission denied
Error: Failed to retrieve directory listing

Thank you.
Regards,
Eva Kemp.

#70522 Copied

john

Participant

June 22, 2015 at 14:22

hello again…i type myself and the password work fine to enter in the ftp

Please, contact administrator
for this information.

#70759 Copied Theme version: 1.8

john

Participant

June 22, 2015 at 20:16

i made the upload of 2.0 version and nothing works… the translation continue in english as you can see in the search icon

#70859 Copied Theme version: 2.0

Eva Kemp

Support staff

June 22, 2015 at 21:26

Hello,

Sorry, but we’re still getting the error:
Response: 550 PWD: Permission denied

Please check with your hosting provider if there are any restrictions on a server. The access is closed for us.

Thank you.
Regards,
Eva Kemp.

#70881 Copied

john

Participant

June 23, 2015 at 14:12

hello…
i have provided access to u guys.. had a blocked international accesses for the ftp, in which I removed.

Please, contact administrator
for this information.

#71023 Copied Theme version: 2.0 WooCommerce version: -

Eva Kemp

Support staff

June 23, 2015 at 18:01

Hello,

Now we can’t access wp-admin panel. It’s giving Forbidden error.
Concerning the translation you must create your own translation files with your language prefix, for example de_De.po. Please read our documentation attentively: https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./
Don’t forget to add $locale='de_DE'; to wp-config.php file where instead of “de_DE” your language prefix should be used.

Thank you.
Regards,
Eva Kemp.

#71097 Copied

john

Participant

June 23, 2015 at 21:03

i did everything what it have in the documentation and the translation does not appear. i don’t know what is wrong. i cleaned up the cache and nothing. i did everything right, as well as you made me do in the forum…and nothing…i think that it some problem in my server or my data base…i just dont know.. please, access my website and watch on what is wrong.

ps.. if u see the archive wp-config.php, u will see the command $locale=’de_DE’;
and in the royal/language/de_DO.po will be the same as u told me to do.

thanks

Please, contact administrator
for this information.

#71146 Copied Theme version: 2.0

Eva Kemp

Support staff

June 24, 2015 at 09:10

Hello,

You don’t have .mo file, only de_DE.po in the wp-content/themes/royal/languages directory. Also the file can’t be opened, there is an error:
http://storage2.static.itmages.com/i/15/0624/h_1435133051_6354729_058b19e266.png
Are you using UTF-8 encoding on a server? You can read about this issue here:
http://galleryproject.org/node/55218

Regards,
Eva Kemp.

#71202 Copied
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