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Urgent Help Please ! Image Gallery Thumbnails Not Working

This topic has 10 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

fredetco

Participant

June 23, 2015 at 15:44

I have tried the following : You can do this in WooCommerce settings. Go to WooCommerce > Settings > Products > Display > Product Thumbnails.

But when I save the option is still unchecked

Please, contact administrator
for this information.

#71055 Copied Theme version: 1.2 WooCommerce version: 2.3.11

9 Answers

fredetco

Participant

June 23, 2015 at 16:02

Here are FTP information if you need it

Please, contact administrator
for this information.

#71058 Copied Theme version: 1.2 WooCommerce version: 2.3.11

fredetco

Participant

June 23, 2015 at 16:04

Update links from dev web site to live web site. Please use the following in Private Content below

Please, contact administrator
for this information.

#71061 Copied

Jack Richardson

Support staff

June 23, 2015 at 17:15

Hello,

Please go to 8Theme Options > E-Commerce > Single Product Page > Enable slider for gallery images > On.
Please try it.

Best regards,
Jack Richardson.

#71084 Copied

fredetco

Participant

June 23, 2015 at 18:27

I don’t have this options

#71103 Copied

Eva Kemp

Support staff

June 23, 2015 at 20:46

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#71141 Copied

fredetco

Participant

June 23, 2015 at 21:29

Here you go :

Please, contact administrator
for this information.

#71148 Copied

Eva Kemp

Support staff

June 24, 2015 at 08:58

Hello,

I’ve reuploaded the theme and that option has appeared.
Please check your single product page now.

Regards,
Eva Kemp.

#71199 Copied

fredetco

Participant

June 25, 2015 at 20:52

Hi !

Thank you for the help. Can you explain this ? I plan on using alot of your themes and purchase more but I don’t want to bother you always for such simple problems …

I also saw that this happens alot throughout the forum that this happens often ?

Thank you

#71705 Copied

Jack Richardson

Support staff

June 26, 2015 at 07:43

Hello,

The option for gallery slider has been included recently in the updates of our other themes and some customers haven’t noticed it yet in Theme Options that’s why there are so many questions about it.

Best regards,
Jack Richardson.

#71744 Copied
Tagged: gallery, help, image, thumbnails, urgent, woocommerce, wordpress
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