Forum Replies Created

Viewing 30 posts - 11,761 through 11,790 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 10:29

    Hello,

    I’ve added the following code in functions.php file:

    function woo_remove_product_tabs( $tabs ) {
    unset( $tabs['additional_information'] );  	// Remove the additional information tab
    return $tabs;
    }

    Now “Additional Information” tab isn’t shown.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 10:21

    Hello,

    There is a description of the new theme version that some files were deleted:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

    I’ve deleted them in wp-content/themes/woopress/woocommerce/ directory.
    Please check “My Account” page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 10:16

    Hello,

    As this is a product then you need edit Shop page and make changes there. It will affect products as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 10:13

    Hello,

    The plugin “Google Analytics Dashboard for WP” is causing the issue. Disable it and check Visual Composer settings then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:58

    Hello,

    1./2. Please add this code in Global Custom CSS:

    p {
       color: black !important;
    }

    3. use this css code:

    .sidebar-widget .widget-title span, .widget_categories a {
        color: black !important;
    }

    4. For contact form use this code:

    .contact-form label {
       color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:51

    Hello,

    1. Could you please provide us with your login details to forum to check the issue with new topic creation?

    2. Please add the text under banners to be able to investigate the problem.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:45

    Hello,

    Please use this code in custom.css:

    .st-content {
       background-image: url("path_to_your_image") !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:37

    Hello,

    You don’t need update child theme, only the parent theme.
    Don’t overwrite child theme folder. Anyway create a back up of the whole site before updating.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:35

    Hello,

    We’re sorry for a delay.
    Tomorrow we’re going to update Classico theme and this issue is fixed in the new version.
    Please wait for the update.

    Thank you.
    Sorry for the troubles you had to experience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:29

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:12

    Hello,

    Could you please clarify your sentence “all sites in dashboard are empty”?
    What site do you mean? Where can we see it? Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 09:03

    Hello,

    1. I’ve enabled “Optimized JS”, “Optimized CSS” options in Ultimate > Modules > Scripts and Styles tab. Please check counter now.

    2. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .vc_separator h4 {
       color: black;
    }

    3. The words are present in default.po in wp-content/themes/royal/languages directory. Please make sure you copied all words to your .po file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 27, 2015 at 08:41

    Hello,

    You can change image size but it’ll be distorted.
    Try to use this css code:

    @media (max-width: 480px) {.vcpb-default {
      background-position: left center !important;
      background-size: 100% 100% !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 21:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 21:09

    Hello @sebdicam,

    Please add the following code in custom.css file:

    .shop_table .product-price .amount {
        color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 21:06

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 21:04

    Hello,

    Your links don’t work, there is error “Error (500)”. Please reupload the screenshots.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 17:32

    Hello,

    We changed the link in menu settings to http://www.bysoe.com/.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 17:28

    Hello,

    Try to use this css code:

    .wpb_single_image img {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 17:26

    Hello,

    You need remove class “fl-r” in the column settings https://gyazo.com/acea0f1039581e28e093d31edd00110c .
    After that check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:53

    Hello,

    Please specify what text exactly can’t be translated.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:49

    Hello,

    1. I’ve enabled the option “Show link in the top bar” in 8Theme Options > E-Commerce > Promo Popup and now “Newsletter” link is shown and as clicked popup window is displayed.

    2. You need use Woocommerce Multilingual and WPML plugin to have multiple currencies. Please refer to this documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/ .

    3. You need select “Full Width” option in menu item settings and set columns number, I’ve done it for your menu: http://storage7.static.itmages.com/i/15/0826/h_1440603909_4883917_6c0752e19d.png
    Please read more about menu in the documentation:
    https://www.8theme.com/classico-theme-documentation/ (6.2. Classico Menu Options)

    4./5. You don’t need activate Visual Composer, you don’t have license for it as you didn’t buy the plugin, it’s included in the theme package.
    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    6. You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/classico/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/classico/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    7. Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:37

    Hello,

    Please try to disable “Ajax “Add to Cart”” option in Theme Options > Single Product Page and check Cart page then, clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:32

    Hello,

    The attributes are related to Woocommerce configuration. Did you create them in Products > Attributes section? Please read how to create them:
    http://docs.woothemes.com/document/managing-product-taxonomies/#section-3
    http://docs.woothemes.com/document/variable-product/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:29

    Hello,

    I’ve set permissions to 644 for the file style.css in the directory wp-content/themes/legenda.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:26

    Hello,

    Have you tried the method shown in Woocommerce documentation http://docs.woothemes.com/document/editing-product-data-tabs/ ?
    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:24

    Hello,

    You haven’t set price for variations:
    http://storage8.static.itmages.com/i/15/0826/h_1440602633_1232960_9e516bdfeb.png
    Please add it for all of them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 26, 2015 at 16:21

    Hello,

    You can upload screenshot to any web storage, dropbox for example, and give us a link.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 11,761 through 11,790 (of 31,382 total)
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