We are using legenda theme for our wordpress eCommerce store. Category filter is not working on wordpress admin dashboard. When we are trying to filter categories it is not giving accurate results.
When I remove \’s&\’ in URL we are getting accurate results.
And category filter is working with default theme. It is just Legenda theme.
Can you please help.
Thanks for replying. I want to confirm that will update fix this issue, as we are so close to launching the site and we also want to make sure that updateing theme does not cause any issues with the way the site currently is.
Can you please help.
I have added the information you have asked for.
Please have a look and help us solving this issue.
Thank you so much for all your time and consideration.
Sorry for a delay.
Please update the theme to the latest version and Woocommerce too as were said in the previous topic.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
This problem doesn’t persist in Legenda 2.9 version.
How do I update those plugins? I don’t any update button in plugins. When I did bulk actions, it didn’t do any thing. Do I have to delete that plugin from FTP and upload latest one? If I do that I am afraid, Does it delete all slider images and settings of each plugin I have?
You don’t need to delete them. You just need to overwrite the existing folders via FTP in wp-content/plugins directory. Extract plugin archive that you downloaded and overwrite plugin folder, for example “revslider”. Your settings won’t be removed.
I have the exact same problem. In the backend when I try to filter by category either on the posts page or the products page the filtering returns wrong results. I confirm that it’s a theme specific issue because I switched to the default theme and the problem was gone. The category filter on the product backend is essential for eshops with hundreds of products. I have update Legenda and the plugins to latest versions, re-uploaded wp-includes and wp-admin folders of wordpress (which by the way is the latest version), de-activated all plugins etc but problem is not fixed. Please can you point us to a solution until you fix it? Today I updated Legenda to version 2.9.2 and the problem is still not fixed.Theme version: 2.9.2 WooCommerce version: 2.4.7
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