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Error updating wp 4.3 and legend v 2.9.1

This topic has 11 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

Rosario

Participant

August 29, 2015 at 19:15

Hello
after upgrading to WordPress 4.3 and thema legend v 2.9 and its plugin downloaded from your site, the news page it disappeared and I get the following error:
Fatal error: Call to undefined function get_custom_column_class () in /web/htdocs/www.otticamoramarco.org/home/wordpress/wp-content/themes/legenda/framework/vc.php on line 1111

Also on all posts made me appear 404.

Please help.
thanks
Rosario

Please, contact administrator
for this information.

#83112 Copied Theme version: legenda v 2.9.1 WooCommerce version: 2.4.6

10 Answers

Rosario

Participant

August 30, 2015 at 11:32

I temporarily solved the problem by replacing the updated visual composer with the old version.
It seems that the new version goes into conflict with the updated version of the legend thema v 2.9.1.
I look forward to version 4.7 visual composer hoping that the problem will not occur again.

If you have suggestions please update me.

I inform you also that with the updates made to the dashboard wordpress slowed down considerably making it difficult for all editing.
Please suggest a solution.
Thank you
Rosario

#83129 Copied Theme version: legenda v 2.9.1

Jack Richardson

Support staff

August 31, 2015 at 11:28

Hello,

Please download the plugin from this link https://www.8theme.com/download-plugins/ and update it.
Try to speed up the site following suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Best regards,
Jack Richardson.

#83259 Copied

Rosario

Participant

August 31, 2015 at 14:20

Hello

I logged on to the link but do not have access to download the plugin although I logged in and entered into the dashboard.

help me

#83338 Copied

Robert Hall

Support staff

August 31, 2015 at 14:29

Hello @Rosario,

Did you enter your purchase code of the theme before trying to download plugins?

Regards,
Robert Hall.

#83341 Copied

Rosario

Participant

August 31, 2015 at 14:40

yes

my purchase code envato is: in private content.

Please, contact administrator
for this information.

#83345 Copied

Eva Kemp

Support staff

August 31, 2015 at 15:01

Hello,

We’ve sent plugin archive to your email address.
Please check it.

Regards,
Eva Kemp.

#83358 Copied

Rosario

Participant

September 3, 2015 at 18:28

I downloaded the new Visual Composer plugin that I have forwarded via email.
I installed via FTP.

I get the same error as before
Fatal error: Call to undefined function get_custom_column_class () in /web/htdocs/www.otticamoramarco.org/home/wordpress/wp-content/themes/legenda/framework/vc.php on line 1111

and I put the old plugin.

How do you solve the problem?
thank you

Please, contact administrator
for this information.

#84437 Copied Theme version: legenda v 2.9.1 WooCommerce version: 2.4.6

Robert Hall

Support staff

September 4, 2015 at 09:14

Hello,

As I see Visual Composer plugin working fine now. Did you got this error with the latest version of VC plugin only?

Regards,
Robert Hall.

#84548 Copied

Rosario

Participant

September 4, 2015 at 09:48

Now it works well because I put the old version of Visual Composer.

With the new versions have the problem that I have reported.

#84563 Copied

Eva Kemp

Support staff

September 4, 2015 at 10:31

Hello,

We’ll fix the issue with Visual Composer in the next theme update.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#84585 Copied
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