Hello @pcdjebay,
I’ve imported base demo content and Wheels template. Please check your site now.
Regards,
Eva Kemp.
Hello @pcdjebay,
I’ve imported base demo content and Wheels template. Please check your site now.
Regards,
Eva Kemp.
Hello,
Thank you for the notice. You can edit this text in Theme Options > Shop > Text for empty category.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Have a nice day too.
Regards,
Eva Kemp.
Hello,
FTP credentials are incorrect. Please check them.
Regards,
Eva Kemp.
Hello,
Please give us access to wp-admin panel as your site under maintenance mode and we can’t see it.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you made any changes in the theme files?
May we reupload the theme?
Regards,
Eva Kemp.
Hello,
That popup form is related to Screets Chat plugin, to edit it go to WP admin panel > Chat Console > Options.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version 2.0 and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello @Boutik,
I’ve checked Info Box element on our test site and it’s working properly. May we reupload theme files? Please create a back up and let us know.
Regards,
Eva Kemp.
Hello @gchiarelli,
Please provide us with FTP credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please use this code in custom.css:
.related-posts .meta-post {
display: none;
}
Regards,
Eva Kemp.
Hello,
Go to Pages section in wp-admin panel, edit your page and select “Without Sidebar” in “Sidebar Position” field on the right side of the editor.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/royal/framework/shortcodes.php (find section “Share this product” in line 1918) and add this code after 1947th line
if($linkedin == 1) {
$html .= '
<li>
<a href="http://link_to_your_linkedin_account" class="'.$tooltip_class.'" title="'.__('LinkedIn', ET_DOMAIN).'" target="_blank">
<i class="ico-linkedin"></i>
<svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
<circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
</svg>
</a>
</li>
';
}
and add this code after the line 1931:
'linkedin' => 1,
Regards,
Eva Kemp.
Hello,
Glad to hear it.
Have a nice day.
Regards,
Eva Kemp.
Hello @kriky1,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
Please pay attention to the description of the new theme version:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
The files were removed:
DELETED : royal/woocommerce/order/order-details.php
DELETED : royal/woocommerce/myaccount/my-orders.php
You must delete them in your wp-content/themes/royal/woocommerce directory. After that check “My Account” page.
Regards,
Eva Kemp.
Hello @gurhan,
You can uncheck “Notify” option in this topic:
http://storage7.static.itmages.com/i/15/0910/h_1441884199_9533656_3df4209855.png
Regards,
Eva Kemp.
Hello,
We’re sorry for a long delay.
Please update parent theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please show a screenshot of the issue. How can we replicate it?
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You need update the theme to the latest version 2.1.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Unfortunately there is a bug with new version of Visual Composer and it’ll be fixed in the next theme update. You have to revert back to older plugin version.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Please clarify what bug you’re talking about.
Thank you.
Regards,
Eva Kemp.
Hello,
The issue has been fixed. I’ve added this code in .htaccess file:
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
Please clear browser cache and check site now.
Regards,
Eva Kemp.