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Problems whit edition and Ultimate - by vlab

This topic has 11 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

vlab

Participant

September 2, 2015 at 18:38

Please, contact administrator
for this information.

#84098 Copied

10 Answers

Eva Kemp

Support staff

September 2, 2015 at 18:48

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

#84103 Copied

vlab

Participant

September 2, 2015 at 19:05

Every information in PC

Please, contact administrator
for this information.

#84107 Copied

Eva Kemp

Support staff

September 3, 2015 at 08:16

Hello,

You’re using old plugins versions. Please update them. You can download the plugins at this link:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#84232 Copied

vlab

Participant

September 9, 2015 at 22:44

in PC

Please, contact administrator
for this information.

#85788 Copied

Eva Kemp

Support staff

September 10, 2015 at 10:25

Hello,

Unfortunately there is a bug with new version of Visual Composer and it’ll be fixed in the next theme update. You have to revert back to older plugin version.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#85895 Copied

vlab

Participant

September 10, 2015 at 10:36

Hello,

thank you for anwser. Where I can find older, working version of his plugin?

Regards
Marek

#85899 Copied

Robert Hall

Support staff

September 10, 2015 at 10:46

Hello @vlab,

I’ve just sent you Visual Composer 4.6.2 to email address. Please check.

Regards,
Robert Hall.

#85902 Copied

vlab

Participant

September 10, 2015 at 11:32

Hello,

after reinstall plugin do older version all edit modes exept classic are unavailable. Pls check it…

Regards
Marek

#85911 Copied

vlab

Participant

September 10, 2015 at 11:34

In Chrome.. In Firefox looks ok.

Regards
Marek

#85913 Copied

Eva Kemp

Support staff

September 10, 2015 at 11:56

Hello,

Please show a screenshot of the issue. How can we replicate it?

Regards,
Eva Kemp.

#85918 Copied
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