Forum Replies Created

Viewing 30 posts - 11,071 through 11,100 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 10:56

    Hello @Boutik,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 10:54

    Hello,

    I’ve changed slider height in Revolution Slider settings. Please check it now.
    To have social share icons in top bar add this shoercode [share] into Text widget and drag it into “Left Side top bar area” in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:55

    Hello @lrockwood,

    Please add it after the code define('WP_DEBUG', false);.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:48

    Hello,

    You uploaded theme folder incorrectly in wp-content/themes directory. You uploaded it to subdirectory wp-content/themes/Woopress_Theme-v2.4/woopress but it should be wp-content/themes/woopress. So please reupload it correctly.
    Also I’ve updated import.php file in wp-content/themes/WooPress_Theme-v2.4/woopress/framework directory to fix the issue with demo data installation. Keep that file safe.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:42

    Hello,

    I’ve reuploaded vc.php file.
    Please try to set Single Image element now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:39

    Hello,

    The reason is “Out of Stock” label isn’t shown because some variations of product are available for purchase.
    Also I’ve checked your products with Twenty Fifteen theme and the same actions are present there too.
    Please check it yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:26

    Hello,

    You don’t need to delete them. You just need to overwrite the existing folders via FTP in wp-content/plugins directory. Extract plugin archive that you downloaded and overwrite plugin folder, for example “revslider”. Your settings won’t be removed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:21

    Hello @lrockwood,

    Please try to add this code in wp-config.php file of your site:
    define( 'WP_MEMORY_LIMIT', '96M' );
    and check frontend editor after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 09:03

    Hello,

    1. As I see logo in fixed header is shown fine:
    http://storage4.static.itmages.com/i/15/0911/h_1441957802_9154394_c8acd564b2.png
    Please show a screenshot what issue you have.

    2. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .vc_custom_1441925845521 {
        margin-left: 50px !important;
    }

    3. There is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:39

    Hello,

    Please show us a screenshot what you want to achieve.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:37

    Hello,

    I’ve installed base demo content in Theme Options > Import/Export. Now you have more pages in the Pages section of wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:30

    Hello,

    Thank you for the credentials.
    Could you please give us full access to wp-admin panel to be able to view all settings?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:28

    Hello @lrockwood,

    We can’t access your site. We’re getting the error:
    403 – Forbidden: Access is denied.

    Have you restricted the access?

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:26

    Hello @luismario,

    We just updated import.php file.

    Glad to hear your issue has been resolved.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:24

    Hello @Danijel,

    You need update Revolution Slider, Ultimate VC Addons plugins to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 08:02

    Hello,

    Please check if that error appears with default WordPress theme. If so, you need contact your hosting provider as this is related to server configuration.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 07:58

    Hello @Boutik,

    I’ve enabled options “Optimized JS” and “Optimized CSS” in wp-admin panel > Ultimate > Modules > Scripts and Styles. Please clear browser cache and check footer now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 19:10

    Hello @Danijel,

    Please provide us with wp-admin panel credentials, not FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:57

    Hello @armanchicago,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:42

    Hello @Danijel,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:38

    Hello,

    Thank you for feedback.

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 18:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:44

    Hello @Boutik,

    I just want to reupload original theme files in wp-content/themes/royal. Nothing will be removed from your site. Theme template will be kept.
    Did you make any changes in the theme files in wp-content/themes/royal directory?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:42

    Hello,

    To remove the “Product Description” with the arrows below the photo add this code in Theme Options > Custom CSS > Global Custom CSS:

    .product-navigation {
      display: none;
    }

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:26

    Hello,

    We’re glad you managed to find a solution. Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:25

    Hello @Boutik,

    May we reupload theme files? Please create a back up and let us know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:23

    Hello,

    We also need FTP login details. Please provide us with them (FTP host, FTP username, FTP password).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 10, 2015 at 17:22

    Hello,

    We’ve sent theme archive to your email address. Please check it.

    Regards,
    Eva Kemp.

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    Viewing 11,100 results - 11,071 through 11,100 (of 31,382 total)
Viewing 30 posts - 11,071 through 11,100 (of 31,382 total)
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