Hello @Boutik,
You’re welcome.
Regards,
Eva Kemp.
Hello @Boutik,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve changed slider height in Revolution Slider settings. Please check it now.
To have social share icons in top bar add this shoercode [share] into Text widget and drag it into “Left Side top bar area” in Appearance > Widgets.
Regards,
Eva Kemp.
Hello @lrockwood,
Please add it after the code define('WP_DEBUG', false);.
Regards,
Eva Kemp.
Hello,
You uploaded theme folder incorrectly in wp-content/themes directory. You uploaded it to subdirectory wp-content/themes/Woopress_Theme-v2.4/woopress but it should be wp-content/themes/woopress. So please reupload it correctly.
Also I’ve updated import.php file in wp-content/themes/WooPress_Theme-v2.4/woopress/framework directory to fix the issue with demo data installation. Keep that file safe.
Regards,
Eva Kemp.
Hello,
I’ve reuploaded vc.php file.
Please try to set Single Image element now.
Regards,
Eva Kemp.
Hello,
The reason is “Out of Stock” label isn’t shown because some variations of product are available for purchase.
Also I’ve checked your products with Twenty Fifteen theme and the same actions are present there too.
Please check it yourself.
Regards,
Eva Kemp.
Hello,
You don’t need to delete them. You just need to overwrite the existing folders via FTP in wp-content/plugins directory. Extract plugin archive that you downloaded and overwrite plugin folder, for example “revslider”. Your settings won’t be removed.
Regards,
Eva Kemp.
Hello @lrockwood,
Please try to add this code in wp-config.php file of your site:
define( 'WP_MEMORY_LIMIT', '96M' );
and check frontend editor after that.
Regards,
Eva Kemp.
Hello,
1. As I see logo in fixed header is shown fine:
http://storage4.static.itmages.com/i/15/0911/h_1441957802_9154394_c8acd564b2.png
Please show a screenshot what issue you have.
2. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
.vc_custom_1441925845521 {
margin-left: 50px !important;
}
3. There is no such option. Sorry.
Regards,
Eva Kemp.
Hello,
Please show us a screenshot what you want to achieve.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve installed base demo content in Theme Options > Import/Export. Now you have more pages in the Pages section of wp-admin panel.
Regards,
Eva Kemp.
Hello,
Thank you for the credentials.
Could you please give us full access to wp-admin panel to be able to view all settings?
Thank you.
Regards,
Eva Kemp.
Hello @lrockwood,
We can’t access your site. We’re getting the error:
403 – Forbidden: Access is denied.
Have you restricted the access?
Please check it.
Regards,
Eva Kemp.
Hello @luismario,
We just updated import.php file.
Glad to hear your issue has been resolved.
Have a nice day.
Regards,
Eva Kemp.
Hello @Danijel,
You need update Revolution Slider, Ultimate VC Addons plugins to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
Please check if that error appears with default WordPress theme. If so, you need contact your hosting provider as this is related to server configuration.
Regards,
Eva Kemp.
Hello @Boutik,
I’ve enabled options “Optimized JS” and “Optimized CSS” in wp-admin panel > Ultimate > Modules > Scripts and Styles. Please clear browser cache and check footer now.
Regards,
Eva Kemp.
Hello @Danijel,
Please provide us with wp-admin panel credentials, not FTP.
Thank you.
Regards,
Eva Kemp.
Hello @armanchicago,
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello @Danijel,
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Thank you for feedback.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @Boutik,
I just want to reupload original theme files in wp-content/themes/royal. Nothing will be removed from your site. Theme template will be kept.
Did you make any changes in the theme files in wp-content/themes/royal directory?
Thank you.
Regards,
Eva Kemp.
Hello,
To remove the “Product Description” with the arrows below the photo add this code in Theme Options > Custom CSS > Global Custom CSS:
.product-navigation {
display: none;
}
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
We’re glad you managed to find a solution. Have a nice day.
Regards,
Eva Kemp.
Hello @Boutik,
May we reupload theme files? Please create a back up and let us know.
Thank you.
Regards,
Eva Kemp.
Hello,
We also need FTP login details. Please provide us with them (FTP host, FTP username, FTP password).
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve sent theme archive to your email address. Please check it.
Regards,
Eva Kemp.