Hello,
The problem is related to Ultimate VC Addons plugin.
Did you update it to 13.3.6 version? Please do this and after that you have to recreate your static block.
Regards,
Eva Kemp.
Hello,
The problem is related to Ultimate VC Addons plugin.
Did you update it to 13.3.6 version? Please do this and after that you have to recreate your static block.
Regards,
Eva Kemp.
Hello @khoavo,
The problem was related to Ultimate VC Addons plugin. They fixed this bug in the latest version 13.3.6. As you updated the plugin you also had to recreate the page. So I’ve readded elements on your home page and image is shown now.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Let us know if there are any questions.
Regards,
Eva Kemp.
Hello @SixthGearLLC,
Theme will be updated approximately in a week or 2.
Unfortunately for now there is no temporary solution.
Please take our apologies.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Now wp-admin panel credentials are incorrect. Please reser the password. Also disable all 3rd-party plugins and check the Checkout page after that.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Shop > Product Page Banner and upload your image.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/royal/framework/theme-functions.php and remove the code in line 630:
if(function_exists( 'set_revslider_as_theme' )){
set_revslider_as_theme();
}
After that you’ll be able to activate the license.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please try solutions described in these articles:
http://avid.force.com/pkb/articles/en_US/error_message/Path-too-long-or-File-cannot-be-copied-errors-unzipping-the-editor-installer
http://smallbusiness.chron.com/extract-long-file-names-winrar-54367.html
http://www.vistax64.com/vista-file-management/120419-zip-error-message-source-path-too-long-how-do-i-unzip-my-file.html
Regards,
Eva Kemp.
Hello,
I’ve added this code in Custom CSS for desktop:
.order-review {
width: 370px;
}
Please check the page now.
Regards,
Eva Kemp.
Hello,
FTP credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
That plugin isn’t compatible with Blanco theme.
Please take our apologies.
Regards,
Eva Kemp.
Hello @iakovoso,
Your site is asking for additional authorization.
Please provide us with these credentials too.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You can close the first category by editing wp-content/themes/royal/js/etheme.js file. Find and comment out line 1733
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Registration page is working now:
http://storage4.static.itmages.com/i/15/1019/h_1445271827_9406150_0acf654253.png
Please clear browser cache and check (don’t forget that you should be logged out of wp-admin panel to view registration page).
You can create coupons in Woocommerce settings:
http://storage6.static.itmages.com/i/15/1019/h_1445271992_7279960_4f98ecc932.png
Regards,
Eva Kemp.
Hello,
I meant you need re-add Tabs element on the page as outdated element may cause display issues for other elements too.
Regards,
Eva Kemp.
Hello,
I’ve enabled excerpt option.
Please check the page.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
The problem was caused by WooCommerce Waitlist plugin.
I’ve deactivated it. Please check variable products now.
Regards,
Eva Kemp.
Hello,
In this case remove the previous code and use this one:
.page-content {
background-image: url("https://www.thermalprinteroutlet.com/wp-content/uploads/2015/09/background.png");
background-size: contain;
background-repeat: no-repeat;
background-position: center top;
}
Regards,
Eva Kemp.
Hello,
Did you install the plugin from our package?
If so, delete it, and install the plugin that you bought.
Regards,
Eva Kemp.
Hello,
We also need wp-admin panel credentials. Please send them.
Regards,
Eva Kemp.
Hello @stano,
The issue has been fixed.
Please check your site.
Regards,
Eva Kemp.
Hello,
Please clarify in which page you’ve added the shortcode.
Thank you.
Regards,
Eva Kemp.