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Checkout Issues - by danielipc - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

danielipc

Participant

October 19, 2015 at 13:32

I can’t checkout. The Cart is full with products but on the Cart page but in the checkout page the payments metods just fade off and its not posible click .

Tanks

#94770 Copied Theme version: 2.5 WooCommerce version: 2.4.7

7 Answers

Jack Richardson

Support staff

October 19, 2015 at 14:42

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#94804 Copied

danielipc

Participant

October 19, 2015 at 18:05

Sure:

Please, contact administrator
for this information.

#94853 Copied Theme version: 2.5 WooCommerce version: 2.4.7

Eva Kemp

Support staff

October 19, 2015 at 18:17

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#94855 Copied

danielipc

Participant

October 19, 2015 at 18:43

Sorry corrected

Please, contact administrator
for this information.

#94860 Copied

Eva Kemp

Support staff

October 19, 2015 at 20:44

Hello,

Now wp-admin panel credentials are incorrect. Please reser the password. Also disable all 3rd-party plugins and check the Checkout page after that.

Regards,
Eva Kemp.

#94890 Copied

danielipc

Participant

October 23, 2015 at 11:00

Thanks eva I have followed your instructions and now everything works!
Thanks again! good and fast support

#95757 Copied

Eva Kemp

Support staff

October 23, 2015 at 11:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#95760 Copied
Tagged: best selling, checkout issues, persuasive writing, seo friendly, woocommerce themes
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