• 

  Sociallyin

  Participant

  October 19, 2015 6:13 pm

  Hey so I am having an issue on this website.

  The url is frankwall.com. Everything looks alright until I’m ready to checkout and I enter my shipping information. Once I input my shipping information the checkout section on the right breaks. I have provided screenshots. Is there a way to fix this?

  
  

  Site URL: hidden

  

  Content is visible for topic creator and
  support staff only.

  #94854 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  October 19, 2015 6:25 pm

  Hello,

  I’ve added this code in Custom CSS for desktop:

  .order-review {
    width: 370px;
  }

  Please check the page now.

  Regards,
  Eva Kemp.

  #94857 copied to clipboard

  Like
  

  Sociallyin

  Participant

  October 20, 2015 4:06 pm

  Thanks Eva.

  One more issue. I have applied a static block footer, and it shows up fine on all the pages except when you’re on a single product page or on a product category page. I’ve attached 2 screenshots of what it looks like. One from the product category page, and one from a single product page.

  
  

  #95152 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  October 20, 2015 5:52 pm

  Hello,

  Please provide us with FTP credentials.

  Regards,
  Eva Kemp.

  #95192 copied to clipboard

  Like
  

  Sociallyin

  Participant

  October 20, 2015 6:37 pm

  I have provided ftp details

  

  Content is visible for topic creator and
  support staff only.

  #95197 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  October 20, 2015 8:38 pm

  Hello,

  I’ve added this code in Global Custom CSS:

  .footer-top {
     background-color: #262626;
  }

  Please check footer now.

  Regards,
  Eva Kemp.

  #95222 copied to clipboard

  Like
  

  Sociallyin

  Participant

  October 21, 2015 5:52 pm

  Thanks Eva,

  Everything seems to be working fine. You’ve been a great help. One last question(hopefully), why does my url have weird characters behind it. Regardless of the page I’m on. I’ve set my permalink structure to postname, but it still shows weird characters. What can be done about this?

  Thanks.

  #95442 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  October 21, 2015 6:09 pm

  Hello,

  This is related to Woocommerce plugin. If you disable it you’ll not see the characters. Contact Woocommerce support regarding this question.

  Thank you.
  Regards,
  Eva Kemp.

  #95446 copied to clipboard

  Like
Viewing 8 results
1 through 8 (of 8 total)