Hello,
I’ve installed Visual Composer plugin (that is required for the theme) and featured image is shown now.
Please check.
Regards,
Eva Kemp.
Hello,
I’ve installed Visual Composer plugin (that is required for the theme) and featured image is shown now.
Please check.
Regards,
Eva Kemp.
Hello,
Try to disable all 3rd-party plugins and check site loading again. Don’t forget to clear browser cache too.
Regards,
Eva Kemp.
Hello,
Unfortunately I can’t replicate the issue with the image, it’s shown fine:
http://storage3.static.itmages.com/i/15/1117/h_1447776948_3042145_7bf9b53bd4.png
Could you please show a screenshot?
Sorry, but there is no feature to add text above product image.
Regards,
Eva Kemp.
Hello,
1. Please add this code in custom.css file:
.slide-item .product .product-name, .products-grid .product .product-name {
height: 50px;
}
.slide-item .product .products-page-cats, .products-grid .product .products-page-cats {
height: 30px;
}
2. Sorry, but there is no Instagram widget. You should use some plugin.
3. Go to Theme Options > General > Show footer demo blocks > Off.
4. Sorry, but by default Blog page uses “Main Sidebar” and you have to add widgets in there.
5. Please refer to these articles:
https://wordpress.org/support/topic/seo-title-and-meta-description-in-woocommerce-problem
https://proserveweb.com/change-woocommerce-product-archives-page-title/
http://businessbloomer.com/resolved-woocommerce-change-shop-page-seo-meta-title-products-archive/
Regards,
Eva Kemp.
Hello,
Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme. We can’t test all plugins as you know there is huge amount of them.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
The problem with variable product editor was caused by cache plugin you are using, as after I deactivated it the mentioned section opened without any errors http://prntscr.com/93s0wj
Regards,
Eva Kemp.
Hello,
Please check this test result page:
http://www.webpagetest.org/result/151117_5D_M0T/1/details/
As you can see slow loading is caused by css and images files.
You need to optimize them.
Please follow the suggestions from these articles:
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Regards,
Eva Kemp.
Hello,
As I see there is no message regarding plugin update:
http://storage1.static.itmages.com/i/15/1117/h_1447760372_7585510_79db0dff10.png
As I see product editor is working properly.
Please show a screenshot of the issue.
Thank you.
Regards,
Eva Kemp.
Hello @ropagda,
Glad to hear it.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
Please take our apologies for a long delay.
We’ve sent you updated file theme-functions.php to your email address. Please reupload it and check forum sidebar after that.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
We use zooming for images and theme files contains code to update images only when reseting default variations. But the plugin doesn’t have such update for our functionality. So you have to disable zoom effect in Theme Options > Single Product Page if you want to make reset work.
Regards,
Eva Kemp.
Hello @JayVee1982,
Are you creating multilingual site with two languages?
If you want to use only one language you need translate .po file as described in the documentation http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ .
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
We’re sorry for a long delay.
According to Facebook politics the images are cropped automatically to 600px * 314px.
Non-open Graph Stories Images appear in a rectangular format. You should use a 1.91:1 image ratio, such as 600 x 314 px.
We tried to change it but unfortunately it’s Facebook default configuration.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
Have you made any changes in the theme files?
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/woopress/framework/theme-functions.php (line 1287 the section “! Registration Form”).
Newsletter form is related to the plugin “MailChimp for WordPress”, so you need edit the files of this plugin.
Regards,
Eva Kemp.
Hello,
Are you using Woopress theme?
There is no GYM template, it’s present only in Royal theme.
Regards,
Eva Kemp.
Hello,
We recommend you to follow the instructions described here:
http://brianjackson.io/diagnose-admin-ajax-php-causing-slow-load-times-wordpress/
http://www.markomedia.com.au/admin-ajax-php-high-cpu-problem-solved/
https://wordpress.org/support/topic/admin-ajaxphp-being-called-from-admin-pages-causing-db-connection-issues
Regards,
Eva Kemp.
Hello,
The links are working for me.
Please clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
You need add the code in wp-content/themes/royal/functions.php file.
If you’re using child theme then add it to your child functions.php.
Regards,
Eva Kemp.
Hello,
I’ve checked your contact form and there is no “Undefined” message, the form works properly:
http://storage3.static.itmages.com/i/15/1117/h_1447749625_7934990_7a7a3708f3.png
Regards,
Eva Kemp.
Hello,
You may try to use WooProduct element in Visual Composer editor and select the product you want to display.
Please try it.
Regards,
Eva Kemp.
Hello,
Sorry, but we provide support only in English.
ROYAL_ESS_GRID.JSON file was divided into several parts because previously some clients had difficulties with importing the whole file.
So now you need import those files one by one.
Regards,
Eva Kemp.
Hello @arodono,
As you’re using IDStore theme please refer to this documentation:
https://www.8theme.com/demo/docs/idstore/index.html#!/widgets
There are special footer areas in Appearance > Widgets where you need add Text widget with your content or some other widgets.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.cart-collaterals .cart_totals {
width: 42%;
}
To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello @ropagda,
Please clarify your issue with more details and provide us with FTP/wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
We don’t recommend to make changes in the file bootstrap.min.css. This is default bootstrap file and you may corrupt some styling for responsive design.
Please look at the screenshot:
http://storage3.static.itmages.com/i/15/1116/h_1447711892_9360812_baf39ea8c3.png
As you can see there is a scroll bar to view all information in the table.
Regards,
Eva Kemp.
Hello,
Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check products after that.
Regards,
Eva Kemp.
Hello,
Sorry, but it’s difficult to investigate the problem without seeing site settings.
Could you please upload your site to any web hosting and provide us with login details?
Thank you.
Regards,
Eva Kemp.