This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp
Hi, I’ve recently has notification that both WooCommerce and Visual composer were due updates, I updated Woocommerce and download and installed the latest version of VC 4.8.1 up from 4.8.0 from your site, but I’m still being told there is an update. Also, the main reason for my ticket is every time I try and edit a variable product, all I get is the loading icon?
Any clues?
Thanks
Hello,
Please provide us with FTP and wp-admin panel credentials.
Regards,
Eva Kemp.
Hi, not sure what happened to my last message but I sent you FTP and site access yesterday?
Just incase I have included the details again the PM box.
Hello,
As I see there is no message regarding plugin update:
http://storage1.static.itmages.com/i/15/1117/h_1447760372_7585510_79db0dff10.png
As I see product editor is working properly.
Please show a screenshot of the issue.
Thank you.
Regards,
Eva Kemp.
Hi, if you log in and search for a vriable product called “Candy Cone” or any other variable product and try to load the variations, it simply doesn’t load. You get the usual spinning icon and thats it.
See https://www.thelittlethings.co.uk/wp-content/uploads/2015/11/Loading.jpg
Thanks
Pete
Hello,
The problem with variable product editor was caused by cache plugin you are using, as after I deactivated it the mentioned section opened without any errors http://prntscr.com/93s0wj
Regards,
Eva Kemp.
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