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I CAN´T CHOOSE A VERSION - by Ivonne21 - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: Ivonne21
    Ivonne21
    Participant
    November 17, 2015 at 02:11

    HI, DO YOU SPEAK SPANISH?
    I FOLLOW ALL THE INSTRUCTIONS, AND MY PAGE IS THIS http://studiodali.net/rgc/
    BUT I CAN´T CHANGE THE VERSION. I WANT THE VERSION CORPORATION.
    I WATCHED THE VIDEO AND THE ONLY DIFFERENT THAT I SEE IS I DON´T HAVE THE FILE ROYAL_ESS_GRID.JSON , I HAVE 4 FILES: ess_grid_1.json; ess_grid_2.1.json; ess_grid_2.2.json; ess_grid_3.json
    PLEASE HELP ME.

    Please, contact administrator
    for this information.
    #99778 Copied Theme version: ROYAL WooCommerce version: 2.4.10
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 17, 2015 at 09:25

    Hello,

    Sorry, but we provide support only in English.
    ROYAL_ESS_GRID.JSON file was divided into several parts because previously some clients had difficulties with importing the whole file.
    So now you need import those files one by one.

    Regards,
    Eva Kemp.

    #99810 Copied
    Avatar: Ivonne21
    Ivonne21
    Participant
    November 17, 2015 at 16:50

    I imported one by one files, but i can´t change the version

    #99905 Copied
    Avatar: Ivonne21
    Ivonne21
    Participant
    November 17, 2015 at 18:27

    I follow all the instructionS and i dont know WHY I CAN´T CHANGE THE VERSION OF THE THEME

    #99940 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:00

    Hello,

    I’ve imported “Corporate” template. Please check it in Pages > the page “Corporate variant”.

    Best regards,
    Jack Richardson.

    #99971 Copied
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