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Multiple Problems (after upgrade?) - by KlaasKoopman

This topic has 15 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

KlaasKoopman

Participant

November 14, 2015 at 20:29

Hi Support,

Currently working on a theme for a client, but somehow running into alot of trouble:

1. Mega Menu isn’t working anymore. It’s set to: menu-full-width menu-column3 and it does have sublinks. Worked before I upgraded the theme
2. Upgrading; I did everything as read in the file, but now when I look at the Theme Options, it’s missing the styling for the theme options menu. And it says: RoyalStore v 0.0.1
3. And last question, how do I get the width on this page to be thesame as on the homepage width (1200) without screwing up the rest of the theme: see private content

Please, contact administrator
for this information.

#99485 Copied Theme version: 2.3 but says 0.001 WooCommerce version: latest, just updated

14 Answers

KlaasKoopman

Participant

November 14, 2015 at 20:30

Adding login information, just in case: see private content.

Please, contact administrator
for this information.

#99486 Copied
Eva Kemp

Support staff

November 16, 2015 at 10:08
Hello,

1./2. Please update the plugins to the latest versions https://www.8theme.com/download-plugins/ .

3. Add this code in Theme Options > Custom CSS > Custom CSS for desktop:
```
.boxed .st-container {
    width: 970px !important;
}
```
Regards,
Eva Kemp.
#99566 Copied
KlaasKoopman

Participant

November 16, 2015 at 11:29

Dear Eva,

Thank you for replying:

1/2. The only plugin that is not up to date is the master slider, which I’m not using. So that shouldn’t make a difference.

3. I added the code, but doesn’t fix the menu. And I do want to keep the width of the current design.

#99612 Copied
Eva Kemp

Support staff

November 16, 2015 at 11:47
Hello,

1. You’re using old versions of plugins Revolution Slider, Ultimate Addons for Visual Composer, WPBakery Visual Composer. Please update them. You can download the latest versions here:
https://www.8theme.com/download-plugins/ .

2. Use this code in Theme Options > Custom CSS > Custom CSS for desktop to change container width:
```
.container {
    width: 1200px;
}
```
Regards,
Eva Kemp.
#99614 Copied
KlaasKoopman

Participant

November 16, 2015 at 12:00

Dear Eva,

Can I just upload the new plugins to override the old?

Klaas

#99627 Copied

Eva Kemp

Support staff

November 16, 2015 at 14:48

Hello,

Yes, you need to override old plugins files with the new ones.

Regards,
Eva Kemp.

#99657 Copied

KlaasKoopman

Participant

November 16, 2015 at 15:56

Ok,I have added the css and I have override all the old plugins, but still no difference in any of the given problems

#99675 Copied

Eva Kemp

Support staff

November 16, 2015 at 16:16

Hello,

As I see now the width of the page is 1200px:
http://storage5.static.itmages.com/i/15/1116/h_1447686707_2431885_52a964b6fd.png

Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#99682 Copied

KlaasKoopman

Participant

November 16, 2015 at 16:51

Eva,

Im sorry to ask, but have you read the actual problems, or did I not explain good enough? English is not my native language, so that could be the problem.

The width of the page is not and has not been a problem. FTP Credentials added.

Please, contact administrator
for this information.

#99689 Copied

Eva Kemp

Support staff

November 16, 2015 at 18:26

Hello,

Your 3rd question was:

3. And last question, how do I get the width on this page to be thesame as on the homepage width (1200) without screwing up the rest of the theme: see private content

Isn’t the problem with the width?

In this case please show on screenshots what you want to do.

Thank you.

Regards,
Eva Kemp.

#99705 Copied

KlaasKoopman

Participant

November 16, 2015 at 18:41

Eva,

Sorry sorry sorry, forgot about that question. Was more focussed on the mega menu not working. My sincere apologies!

So we got point 3 covered now, got a solution for the others?

#99708 Copied
Eva Kemp

Support staff

November 16, 2015 at 20:15
Hello,

I’ve added the code in child style.css file:
```
.menu-column3 .nav-sublist-dropdown {
    width: 600px !important;
}
```
Please check menu now.

Regards,
Eva Kemp.
#99717 Copied
KlaasKoopman

Participant

November 17, 2015 at 09:52

Thanks alot, really appreciate it!

#99820 Copied

Eva Kemp

Support staff

November 17, 2015 at 10:39

Hello,

You’re welcome.

Regards,
Eva Kemp.

#99835 Copied
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