Return to previous page

My Account page error , requests do not appear

This topic has 10 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

AlysonAraujo

Participant

August 27, 2015 at 14:30

The customer’s account page is in error , it does not seem requests. the error that appears is this :

Fatal error: Call to a member function populate() on a non-object in /home/oreid457/public_html/wp-content/themes/legenda/woocommerce/myaccount/my-orders.php on line 43

help me. thank you

#82771 Copied

9 Answers

Eva Kemp

Support staff

August 27, 2015 at 14:41

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#82776 Copied

AlysonAraujo

Participant

August 27, 2015 at 16:07

Hello!

Please, contact administrator
for this information.

#82803 Copied

Eva Kemp

Support staff

August 27, 2015 at 16:17

Hello,

Unfortunately we can’t connect to a server via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server

Please try to delete or rename the file my-orders.php in the directory wp-content/themes/legenda/woocommerce/myaccount and check “My Account” page then.

Regards,
Eva Kemp.

#82812 Copied

AlysonAraujo

Participant

August 27, 2015 at 16:28

Ok

#82817 Copied

Eva Kemp

Support staff

August 27, 2015 at 16:49

Hello,

Let us know if further assistance is needed.

Regards,
Eva Kemp.

#82832 Copied

ropagda

Participant

November 16, 2015 at 22:40

same here.

#99752 Copied

Eva Kemp

Support staff

November 16, 2015 at 23:14

Hello @ropagda,

Please clarify your issue with more details and provide us with FTP/wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#99765 Copied

ropagda

Participant

November 17, 2015 at 10:55

Now i resolve this problem at the moment. Thanks.

#99842 Copied

Eva Kemp

Support staff

November 17, 2015 at 12:35

Hello @ropagda,

Glad to hear it.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#99859 Copied
Viewing 10 results - 1 through 10 (of 10 total)