We didn’t upload any malicious files to your FTP account.
We only viewed our theme files.
We’ll fix the issue with outdated files in the next theme update.
Please take our apologies for any inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 12:58
Hello,
Please check if the plugin works with default Woocommerce theme Storefront, activate it via Appearance > Themes. Please note you have to re-add brands with Woocommerce Brands plugin http://storage3.static.itmages.com/i/16/0127/h_1453895812_5620206_5249e4f47d.png and mark products with the created brands in Products > edit a product.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 12:53
Hello,
I’ve created a test page and 4 test products, please check it in Pages section, the page is “Test Page”. Fixed header and quick view option are working fine.
The problem is related to the products that you created. You added variation code in short description for simple products. It’s incorrect. If you want to show variations for products you need create variable products as described in the Woocommerce documentation https://docs.woothemes.com/document/variable-product/ .
Remove the code you added in short description section and check site after that.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 12:30
Hello,
Please take our apologies but we do not guarantee the compatibility of our theme with all third-party plugins for WordPress. Our template is fully compatible only with the plugins that are included in our theme. It’s impossible for theme author to make the theme compatible with all existing extensions.
You need to customize the extension to make it work properly with the theme. Unfortunately basic support scope doesn’t include features for additional customization.
You may contact some developer for additional payment to resolve your issue.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 12:23
Hello,
To enable Visual Composer editor for pages go to wp-admin panel > Visual Composer > Role Manager > Post types, select “Custom” and tick the sections where you want to add VC editor.
To add products to home page you can use Products element in Visual Composer editor.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 12:19
Hello,
1. Go to Static Block section and create footer block, select row layout with 4 columns in Visual Composer editor.
2./3. Add Text element from Visual Composer to the first column and add this code into Text editor:
<div class="about-company"><a class="pull-left" href="#"><img title="WooPress" src="https://www.8theme.com/demo/woopress/wp-content/themes/woopress/images/small-logo.png" alt="..." /></a></div>
<h5 class="media-heading">About <span class="default-colored">WooPress</span></h5>
Say hello to the smartest and most flexible theme in the collection.
<address class="address-company">30 South Avenue San Francisco
<span class="white-text">Phone</span>: +78 123 456 789
<span class="white-text">Email</span>: <a href="mailto:Support@WooPress.com">Support@WooPress.com</a>
<a class="white-text letter-offset" href="#">www.woopress.com</a>
[share]</address>
Then add any elements or Text element with your content to other columns.
After you published the block go to Appearance > Widgets and add “8theme – Static Block” widget to “Footer 1” or “Footer 2” area and select your block from drop down menu.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 11:57
Hello,
Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ and check slider buttons after that. You’re using very old plugin version which may cause conflict.
Regards,
Eva Kemp.
Eva Kemp
Participant
January 27, 2016 at 11:48
Hello,
Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:
1. Background option in Theme Options works for Boxed Layout which you can set in Theme Options > General.
To change background for Wide Layout you need use this code in Theme Options > Custom CSS > Global Custom CSS:
There is no xml file for Blog page. You can set blog layout in Theme Options > Blog Layout. Make sure your Blog page is set in Settings > Reading > Posts page.
