This topic has 8 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson
HEllo ! I have created a few pages using Elements by Eight Theme. When I am in the back office I see them but when published, the elements do not appear.
For example a page will have the element “Teaser Box” which is visible on back end but doesn’t publish on front end. I have also noticed the same problem adding en Element from Ultimate VC Addons so I am not sure what the root of the problem is. I have included login etc below.
Hello,
Please provide us with FTP credentials too.
Thank you.
Best regards,
Jack Richardson.
please find credentials below
Hello,
I’ve disabled Parallax option in the row settings http://storage2.static.itmages.com/i/16/0127/h_1453885468_1710618_696f475a35.png for the page “NEWS & MEDIA” as you added parallax image in “Background” section.
Now elements are shown. Please clear browser cache and check “NEWS & MEDIA” page.
Regards,
Eva Kemp.
Thanks so much ! I would have never thought this would have “squashed” elements from appearing. Thank you Eva!
Hello,
You’re welcome.
You can upload logo in Theme Options > Logo image.
Regards,
Eva Kemp.
Many thanks for wonderful support ! You guys are fantastic !
Have a nice day !
Hello,
You’re welcome.
We’d be thankful if you leave a review on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050/comments .
Thank you.
Best regards,
Jack Richardson.
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