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REGISTER link on the top bar - by Chiara

This topic has 10 replies, 4 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

Chiara

Participant

January 26, 2016 at 10:55

I have a problem with the REGISTER link on the top bar.
Although I have a registration page as “Custom Registration Page” and I have selected “Enable top links” I only see the link “log in but” not for “register”

#110017 Copied Theme version: 2.7.2 WooCommerce version: 2.5.1

9 Answers

Robert Hall

Support staff

January 26, 2016 at 12:18

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#110034 Copied

Chiara

Participant

January 27, 2016 at 08:59

Yes

Please, contact administrator
for this information.

#110206 Copied

Eva Kemp

Support staff

January 27, 2016 at 11:15

Hello,

Could you please ask your hosting provider to open access via FTP to be able to check the issue?
Please provide us with FTP credentials.

Regards,
Eva Kemp.

#110246 Copied

Chiara

Participant

January 27, 2016 at 11:20

ok

Please, contact administrator
for this information.

#110248 Copied

Jack Richardson

Support staff

January 28, 2016 at 09:51

Hello,

I’ve sent IP address to your mail. Please check it.

Best regards,
Jack Richardson.

#110474 Copied

Chiara

Participant

January 28, 2016 at 10:02

This is the Access Password. The domain is emmavillasplus.com

Please, contact administrator
for this information.

#110475 Copied

Jack Richardson

Support staff

January 29, 2016 at 15:49

Hello,

FTP credentials are incorrect.
Please check them.

Best regards,
Jack Richardson.

#110784 Copied

Chiara

Participant

January 29, 2016 at 18:17

The ftp credential are correct, I tried by myself. Can I transfer the files in any way?

#110816 Copied

Jack Richardson

Support staff

February 1, 2016 at 12:40

Hello,

Sorry, but we are getting the error “Response: 530 Login authentication failed” when trying to connect via FTP.
Please check the password or reset it.

Best regards,
Jack Richardson.

#111055 Copied
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