Forum Replies Created

Viewing 30 posts - 5,941 through 5,970 (of 7,776 total)
1 2 3 … 198 199 200 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MustafaPatel,

    Thank you for reaching out with your inquiry.

    We can confirm that only one IP address, 136.243.62.35, is used in this instance. There is no range of IP addresses involved.

    Should you have any more questions or require further assistance, please do not hesitate to contact us.

    Best Regards,

    8Theme’s Team

    #400448 Copied In reply to: How to Show Heading and description in Product Category page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Asmit Kumar Sah,

    Thank you for reaching out. It appears that the issue you’re experiencing is triggered by an external plugin, specifically the WooCommerce Gutenberg blocks. To help resolve this, we recommend checking if the problem persists with the default theme. Please note that while we strive to ensure compatibility, we cannot guarantee full compatibility with all third-party plugins.

    For more details, please visit the following link:
    https://www.8theme.com/documentation/xstore/plugins/third-party-plugins/

    Best Regards,
    8Theme’s Team

    #400444 Copied In reply to: Error in Header and Footer – By asmit Sah
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, caribou,

    Thank you for reaching out to us. It seems like you might be experiencing a bot attack. We recommend implementing Google reCAPTCHA to help protect your site. You can find more information and set it up by visiting this link: https://developers.google.com/recaptcha/docs/v3

    Additionally, installing the Wordfence Security plugin can further enhance your website’s security. You can download and install it from here: https://wordpress.org/plugins/wordfence/

    If you need any more help or have any other questions, please feel free to contact us.

    Best Regards,
    8Theme’s Team

    #400434 Copied In reply to: more than 5000 client accounts with fake emails. Security failure?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, lyana,

    Thank you for reaching out and providing detailed information about the issue you are experiencing with the “MY REWARDS” tab in the mobile panel. We sincerely apologize for any inconvenience this may have caused.

    We have reviewed the modifications made previously by our support team and have implemented a fix for the non-responsive behavior of the tab in the Arabic version. Please check now to see if it directs you to the appropriate page as expected.

    If you encounter any further issues or require additional assistance, please do not hesitate to contact us. Your satisfaction is our top priority.

    Best Regards,

    8Theme’s Team

    #400432 Copied In reply to: some of issues in RTL and LTR styles , need to solve
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, shopsangam,

    Thank you for reaching out to us. We are already working on fixing this issue and plan to release an update today.

    Best Regards,
    8Theme’s Team

    #400429 Copied In reply to: after updating woocommere getting error xtore theme have outdated copy
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, IT-Spectrum,

    Thank you for reaching out. As the customizer currently does not have access to the “Geologica” font, we are unable to automatically add it for you. However, we recommend using the built-in Custom Font Loader feature in the theme, which will definitely allow you to add the font to your selection. You can find this option under Dashboard -> XStore -> Custom Fonts.

    Best Regards,
    The 8Theme Team

    #400427 Copied In reply to: Theme can’t see the Goоgle font Geologica
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #400398 Copied In reply to: Warning Undefined array key “popup_overlay” +
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Yasir Alam 8Theme,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #400342 Copied In reply to: How can i Make Custom owl dots for slides?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear carlyliczyk,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #400333 Copied In reply to: Make product variable dropdown open on click, not hover
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear montse,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #400324 Copied In reply to: we want to modify the tabs within the product, but it doesn’t work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Nancy,

    Thank you for reaching out to us. Unfortunately, due to the large number of similar plugins available, we are unable to recommend a specific one at this time. However, we suggest you review the following article which might help you find the plugin that best meets your needs:

    https://wbcomdesigns.com/woocommerce-product-bundles-plugins/

    Best Regards,
    8Theme’s Team

    #400322 Copied In reply to: Best plugin that works well with Xstore? Product Bundles
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, caribou,

    We have noticed that the issues you are experiencing persist even with the default theme. As an initial step, we recommend updating your WordPress and all associated plugins to their latest versions.

    Best Regards,
    The 8Theme Team

    #400317 Copied In reply to: php version 8.1 shows error message on each page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear primoss,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #400296 Copied In reply to: WPBakery Page Builder 7.7.1 to downloadable files?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Asmit Kumar Sah,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #400280 Copied In reply to: Change the Email address of Email Template
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Goostaf,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #400254 Copied In reply to: Is it possible to raise the cart button to the price level and remove the selection of the quantity
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Yasir Alam 8Theme,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #400240 Copied In reply to: How to make changes on Check Out Page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Graziano,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #400236 Copied In reply to: Not abel to find String translation in search module
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear VincentC,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #400227 Copied In reply to: How to edit text in wishlist dropdown and cart dropdown
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear alx,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #400226 Copied In reply to: Static block collums changing after a click on a product
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, servit,

    We hope this message finds you well. We have made some necessary corrections to enhance the functionality of our theme and plugin. To apply these updates, please download the revised files from the link provided in the private content section.

    However, we strongly recommend that you first test these updates on a staging environment, as they involve compatibility adjustments with PHP.

    Should you require any assistance during the update process, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    Please contact administrator
    for this information.
    #400224 Copied In reply to: Deprecated: Creation of dynamic property Kirki_Toolkit::$modules is deprecated – PHP8.3.8
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Stathis Gazkas,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #400222 Copied In reply to: Header home link is always active and underlined
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Laurens,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #400198 Copied In reply to: Autocomplete form fields in checkout will not move and scale placeholder text
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear amiseo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #400194 Copied In reply to: Variation Gallery Images not in Lightbox
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear coffeedog,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #400187 Copied In reply to: the slider function does not work elementor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisduwe,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #400160 Copied In reply to: Menu shifting and white text on white background minicart
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cataclyps,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #400115 Copied In reply to: Is there a way to add upsells to the popup cart?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cataclyps,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #400114 Copied In reply to: How to add specific products under single product reviews?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Martin,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #400108 Copied In reply to: Widges w=shop page error : public_html/wp-content/plugins/et-core-plugin/app/models/widgets/swatches
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear SS,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #400100 Copied In reply to: Shop page : How to display one product per row when on mobile version?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Petar,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #400085 Copied In reply to: Something unexpecting is happen on my website..
  • 1 2 3 … 198 199 200 … 258 259 260
    5,941–5,970 of 7,776 posts
Viewing 30 posts - 5,941 through 5,970 (of 7,776 total)
1 2 3 … 198 199 200 … 258 259 260