Variation Gallery Images not in Lightbox

This topic has 6 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: amiseo
    amiseo
    Participant
    June 15, 2024 at 09:01

    Hi there, as many others before also our Woo-Elementor-Single-Product-Builder with Variation Gallery is not working properly. Lightbox does not open and so image just opens in tab.

    And it seems that there also issues with product-videos ..

    Also not all Images are shown in Product-Gallery of all Variation Images – makes less sense.
    And yes we deactivated ALL Plugins except yours and NO it was not working at all.
    Child Theme is active.

    Thank you very much

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    June 17, 2024 at 08:35

    Hi @amiseo,

    Could you please help us to double check your website?

    It seems down now: https://prnt.sc/QXyM9Jj3RQc1

    Thank you!

    Avatar: amiseo
    amiseo
    Participant
    June 17, 2024 at 08:38

    https://prnt.sc/EjYYzskIhRt1 hi.. it is working without any issues

    Avatar: Justin
    Luca Rossi
    Support staff
    June 17, 2024 at 12:39

    Dear @amiseo,

    We are pleased to inform you that we have successfully implemented the new snippet code on your website, and the lightbox feature is now functioning correctly.

    Could you kindly take a moment to review the update at your earliest convenience? You can check the functionality using the following link: [https://prnt.sc/OBwx699_9PG3](https://prnt.sc/OBwx699_9PG3).

    We look forward to your feedback.

    Best Regards,
    The 8Theme Team

    Avatar: amiseo
    amiseo
    Participant
    June 17, 2024 at 13:02

    Thank you! It is now working perfectly.. can you tell me please where you added the fix? So i can backup this and can set that again, if we update Theme etc.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 17, 2024 at 13:18

    Dear amiseo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Variation Gallery Images not in Lightbox’' has been successfully resolved, and the topic is now closed for further responses

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