Andrew Mitchell

Hello, khurram virk,

We would like to inform you that the optimization section is compatible with WP Rocket. However, there is a specific consideration regarding image loading. When using WP Rocket, please ensure that you select the default loading type in the optimization tab.

Regarding the settings for your .user.ini, we recommend the following configurations:

– upload_max_filesize = 25M
– post_max_size = 25M
– max_execution_time = 2000

As for enhancing your hosting service, we currently see no necessity for this. However, should you plan to add a significant number of products in the future, it might be prudent to consider upgrading your hosting capabilities.

Best Regards,

8Theme’s Team

Dear Wealth Magnet,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Natasa,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, khurram virk,

Thank you for reaching out to us.

We recommend that you visit the Customizer -> Speed Optimization section and enable the Ajaxify options for menus and widgets. Additionally, please switch the image loading to lazy loading. In this same section, you can also activate additional cache options which may further enhance your site’s performance.

Furthermore, we suggest using the Ajaxify option for Elementor widgets. This setting can be found in the configuration of each XStore Elementor widget.

Regarding the values you mentioned in the screenshot, we would be happy to assist you in improving and increasing them. However, as the screenshot link provided does not display here, could you please resend it or describe the specific values you are referring to?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Martin,

Thank you for reaching out and providing the details of the issue you are experiencing. It appears that the problem is occurring because no product attributes have been selected for any of the filters, which is necessary for the widgets to display correctly. I have attached a screenshot for your reference to help clarify the details.

Please review the screenshot and ensure that the appropriate attributes are selected for the filters. This should resolve the issue with the widgets not displaying in Chrome and the PHP error you are seeing in Safari.

If you need further assistance or have any other questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Dear Petar,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear lyana,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Natasa,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear Natasa,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear benlamlih,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Cataclyps,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, lyana,

We hope this message finds you well. Unfortunately, our mobile panel is not compatible with translation plugins. Therefore, we kindly request that you provide us with the texts you need translated, and we will promptly handle the translation for you.

Thank you for your cooperation.

Best Regards,

8Theme’s Team

Dear Ankit Khandelwal,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello, caribou,

We hope this message finds you well. Upon reviewing the error description you provided, it appears that the issue may be related to the Quform plugin. We have attempted to replicate the error on our systems using PHP versions 8.1 and 8.2, but we did not encounter the same issue.

Additionally, we are currently unable to access the admin panel of your website. Please verify the credentials and ensure they are correct. Furthermore, we kindly request that you enable PHP 8.1 on your server so that we can further investigate the error on your site.

To prevent the error from being visible to your customers during our testing, you may wish to disable error reporting through the wp-config.php file. Alternatively, you can provide us with access to this file, and we will make the necessary adjustments for you.

To disable error display, please add the following code to your wp-config.php file:

// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);

// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

We appreciate your cooperation and look forward to resolving this matter efficiently. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Invizion

I hope this message finds you well. We are currently addressing an issue related to the loading of the product editor and require FTP access to proceed with the necessary troubleshooting.

Additionally, we need to clarify the metadata field for the “Variation Image Gallery”. The details are as follows:
– Meta Key: et_variation_gallery_images
– Data Type: Array of image IDs (e.g., [51, 321, 412])

Your assistance in providing the requested FTP details and confirming the metadata information would be greatly appreciated to ensure a prompt resolution.

Best Regards,
8Theme’s Team