Some of issues in RTL and LTR styles , need to solve

This topic has 13 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: lyana
    lyana
    Participant
    June 15, 2024 at 21:43

    Hi team support,

    I don’t know when these style issues will end. 🙁

    I thought the theme is 100% RTL.

    Anyway , i attached some images for a various issues .

    please help to solve.

    note : i am using multilanguage site : Arabic (RTL) & English ( LTR)

    Best Regards

    Please, contact administrator
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    12 Answers
    Avatar: lyana
    lyana
    Participant
    June 16, 2024 at 20:12

    Hello ,

    I am waiting

    anyone ???

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 17, 2024 at 07:53

    Dear @Lyana,

    I hope this message finds you well. I am writing to update you on the recent adjustments made to your website as per your requests:

    1. The alignment of your section heading was previously set manually in the settings. We have now reset this so that it aligns with the global styles from the theme, which are correctly configured for both LTR and RTL versions. You can view the previous setting here: https://prnt.sc/AavMHSXxqvD1.

    2. Regarding your request to reverse the ‘return to previous’ element of the Breadcrumbs, this feature typically follows a global style applicable across all our demos, which you can view here: https://xstore.8theme.com/. However, we have accommodated your unique request by adding a few lines of CSS in your Theme Options under Theme Custom CSS -> Global CSS.

    3. The requested changes have been successfully implemented.

    4. Please clear your browser cache to see the updates on your site.

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: lyana
    lyana
    Participant
    June 17, 2024 at 15:24

    Dear Jack ,

    Thank you very much for your help , all done . 🙂

    i just found an issue.

    image attached for more explaination.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 18, 2024 at 07:13

    Dear @Lyana,

    Upon reviewing the HTML code, we have identified that the direction of the short description for the product (viewable at https://prnt.sc/sbcd9iWZ5KdP) has been hardcoded. This modification appears to have been implemented in the backend details of the product, as shown here: https://prnt.sc/pGtraob2SEVB.

    Please note that this is not a bug related to the theme but a customization made on your end. Consequently, any necessary adjustments to the short description should be handled by you or your development team.

    Regarding your inquiry about translations, we recommend consulting our documentation first. You can find comprehensive guidance and answers to frequently asked questions at https://xstore.helpscoutdocs.com/category/18-theme-translation.

    Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: lyana
    lyana
    Participant
    June 18, 2024 at 15:37

    Dear Jack ,

    1 – Sorry for this, I didn’t know. Please accept my apologies.

    2- I have add another tab in MOBILE PANEL “MY REWARDS” in Arabic ” مكافآتي”
    it work perfect in ENGLISH , but in Arabic when i click on it there is no action . dosent take me to the page.

    Your team support helps me in another topic : https://www.8theme.com/topic/cant-translate-mobile-panel-text-with-wpml/#post-399978

    He add some codes in child theme function .

    could you please fix it ?

    Many thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 19, 2024 at 09:45

    Hello, lyana,

    Thank you for reaching out and providing detailed information about the issue you are experiencing with the “MY REWARDS” tab in the mobile panel. We sincerely apologize for any inconvenience this may have caused.

    We have reviewed the modifications made previously by our support team and have implemented a fix for the non-responsive behavior of the tab in the Arabic version. Please check now to see if it directs you to the appropriate page as expected.

    If you encounter any further issues or require additional assistance, please do not hesitate to contact us. Your satisfaction is our top priority.

    Best Regards,

    8Theme’s Team

    Avatar: lyana
    lyana
    Participant
    June 19, 2024 at 12:58

    Dear Andrew ,

    1- Thank you , i solve the problem by my self.

    2- i have install “YITH WooCommerce Product Add-Ons & Extra Options ” on my site , but there is a problem with your theme , in product page the image product disappeared , i tried to desactivate the Xstore theme , and activate “Twenty Twenty-Four ” product image work fine .

    i tried in another subdomain : and i got this error :
    Warning: count(): Parameter must be an array or an object that implements Countable in /xxx/xxx/public_html/wp/wp-content/themes/xstore/woocommerce/single-product/product-image.php

    any solution ? i really need to use this plugin

    thanks

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2024 at 07:23

    Dear @Lyana,

    I hope this message finds you well.

    I am writing to inform you that our theme includes several modified files from the WooCommerce plugin, which incorporate our specific features and options. To address your particular needs, we have duplicated the original file of product-image.php at the following path: xstore-child/woocommerce/single-product/product-image.php.

    You can view the functioning result here: https://prnt.sc/d5H0ZKDuLnsl. However, please note that the settings for this element are currently not operational, as shown here: https://prnt.sc/FQN1xrWfICH8.

    If you are in contact with the plugin’s author, it may be beneficial to inquire whether there are any available filters or actions that would allow a custom product gallery from theme based on the Swiper library to integrate with their functionality. Additionally, we are interested in learning if there are any specific filters or hooks that we could implement to enable the plugin to recognize the custom selectors of the product gallery.

    Thank you for your attention to this matter. We look forward to your feedback and any guidance you can provide.

    Best regards,
    Jack Richardson
    8Theme’s Team

    Avatar: lyana
    lyana
    Participant
    June 20, 2024 at 09:49

    dear jack ,

    Thanks for your help 🙂

    select options in sticky cart it open by automatic when scrolling down .
    image attached

    https://prnt.sc/YG2cHZtVFEqL

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2024 at 10:19

    Dear @Lyana,

    I hope this message finds you well. We have identified an issue with the CSS configuration in the YITH WooCommerce Product Add-Ons & Extra Options plugin that is affecting the display properties on your website. Specifically, the plugin enforces a ‘display: block !important’ style on ‘form.cart’ across all instances, which is generally not considered best practice. You can view the issue here: https://prnt.sc/AV9DExPy6it3.

    To address this, we have implemented the following custom CSS solution to correct the display issue in the sticky cart on your site:

    .single-product.woocommerce selector .etheme-sticky-cart form.hidden {
        display: none !important;
    }

    You can review the custom CSS here: https://prnt.sc/tLux4AntydLo.

    Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: lyana
    lyana
    Participant
    June 20, 2024 at 17:15

    Dear jack :

    Thank you for your Help ,
    You are the best team support . 🙂
    5 star support
    best regard

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 20, 2024 at 20:18

    Dear lyana,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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