Hello, @Anoop S Kumar,

Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global and check back your site after removing the browser cache.

.et_element.et_b_header-search .input-row.flex.align-items-center select#product_cat-400 {
    padding-left: 10px !important;
}

https://postimg.cc/mzJWDTTD

Regards 8Themes Team.

Hello, @Anoop S Kumar,

In order to solve your issue.please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Mobile (0 – 480px) and check back to your site after removing the browser cache.

@media only screen and (max-width: 480px)
.content-page, .page-content {
   padding-bottom: 0px !important;
}

Regards 8Themes Team.

Hello, @TFS,

1- Thanks for your understanding.
2- Basically, these are our theme requirements please make sure that all are ticked with green on your site: https://postimg.cc/DmZLLKgR you can check them from the Dashboard >> XSTORE >> Dashboard >> Server Requirements.

Further, you can read this article: https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards 8Themes Team.

Hello, Nick,

In order to make it on the production site, first of all, navigate to the Dashboard >> XSTORE >> Theme Options >> Theme Custom CSS >> Global and then add the code you see in this image: https://postimg.cc/BP6Wpv68 after that navigate to the Dashboard >> YITH >> Wishlist and set same settings that I set on this site: https://www.staging22.esthe.co.uk and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Kstb1979,

Actually, The issue appears because you update the theme core plugin to the latest version but not the theme so that’s why unexpected issues start appearing on the site. I just update the theme to the latest version and your issue was resolved. Check the resulting video for a better reference: https://streamable.com/y79rrz and now check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Vaporizer,

In order to show an active category label simply navigate to the XSTORE >> Theme Options >> Breadcrumbs >> Breadcrumbs Categories Title Tag >> h1 check the image: https://postimg.cc/xkVft0Yg save the settings and check back to your issue after clearing the browser cache. The result will be appear like this: https://postimg.cc/rKJyQ6zL

Regards 8Themes Team.

Hello, @ducciomilani,

It is recommended to run import on a fresh WordPress installation. For this, you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/

The plugin can be used to remove all the existing content and install a new version from scratch.

Please do the reset and reply with temporary wp-admin access here. We will help you with the import.

I have checked the same demo on our test site and found no issue it is working just fine check this video for a better reference: https://streamable.com/nbm33c

There is no image issue.
There is no menu issue.
There is no slider issue.

All works perfectly fine.

The issue is only at your end. The theme has no issue it works ok.
I can show you all these things and how these are set on the site.

Check this video: https://streamable.com/8g74ir

Regards 8Themes Team.

Hello, @TFS,

When I tried to access your site it is giving a 504 Gateway Time-out error: https://postimg.cc/Mvb6ndLL

And that error does not belong to our theme but to your server, please read the below-listed articles and try to reach out to your hosting provider to fix this issue for you on your site.

https://www.siteground.com/kb/504-gateway-timeout/

https://support.plesk.com/hc/en-us/articles/115000170354-An-operation-or-a-script-that-takes-more-than-60-seconds-to-complete-fails-on-a-website-hosted-in-Plesk-nginx-504-Gateway-Time-out

Regards 8Themes Team.

Hello, @jeremy,

Your issue is resolved now kindly check back to your site after clearing the browser cache. Here is the detailed video about the results please watch it complete for a better reference: https://streamable.com/bds64a

Regards 8Themes Team.

Hello, @Vaporizer,

Could you please share your site WP Admin URL and Credentials with me here in the private content area of this topic by following the below-listed format, so that I’ll check it on your site for you and help you out?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Azager,

Yeah, that might be the reason, when you used the cache plugin and use the Theme Optimization functionality as well on the same site at the same time, the options of the plugin might conflict with the theme options. So it’s better to use one at a time.

If you want to use the plugin then please do not use Theme Optimization Wizard options and vice versa.

I have checked your site speed score it is low. Check the image I have underlined the cause of the speed: https://postimg.cc/vcwBqnbb You need to optimize the cache and JS code so that the server response time will auto-optimize and word fast. By doing this your site speed score will be enough.

You can use the WP Rocket plugin for this check this article for more information:https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

OR you can use this Speed Optimization Wizard as well: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards 8Themes Team.

Hello, @ziga32,

I have checked your site on a new browser and found no issue, it is working fine. As you can see in these videos: https://streamable.com/gfkbf6 and https://streamable.com/qnibjs please check back to your site after clearing the browser cache like I checked I hope you will never face any problem.

Regards 8Themes Team.

Hello, @shijo,

Please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

Hello, @Muhammad Ali,

I can see you have the very minimum value for “Max execution time:” & “Max input vars:” so try to increase the values to the maximum level and then try again.

OR try to follow the instructions written in the Elementor page builder doc here: https://elementor.com/help/publish-update-button-not-work/

OR When your WordPress script admin-ajax.php goes time out and didn’t load, it may affect the Elementor update or publish button. You can check this by using your browser Inspect Tools features. Right-click anywhere on your website and click on the inspect option. Now move on to the console tab, if you found any error message like “Failed to load resources” then script timeout is the issue.

You can solve the issue by adding this line of code to your website .htaccess file.

<IfModule mod_dtimeout.c> <Files ~ ".php"> SetEnvIf Request_URI "admin-ajax.php" DynamicTimeout=150 </Files> </IfModule>

Regards 8Themes Team.

Hello, @jeremy,

Thanks for choosing and using our theme.

I have tested the same functionality at my end on my test site and it is working perfectly fine for me, so the issue is on your site only, we have to check it on your site, Could you please share your site WP Admin URL and Credentials with me here in the private content area of this topic, by following the below-listed format, so that I’ll further look into it for you.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.