Tony Rodriguez

Hello, @GazTheGoat,

This seems you have changed your template name, Don’t change the template name https://prnt.sc/26d9n9q Parent theme name should be mentioned there.

Did not face any problems with the Elementor plugin installation once set the correct template name.

And then after Installing the plugins you will have to import the demo and I am sure you will not face this issue anymore.

Regards 8Themes Team.

Hello, @Filips,

You have to edit the particular category, and you will find “Description after content section” and you can change/modify the content from there as per your requirements: https://postimg.cc/t1fLgjrm

Regards 8Themes Team.

Hello, @TFS,

Yes, you can create different layouts for the different products.

You have to go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder and from there, you have to create the Multiple Templates: https://postimg.cc/QVJM9KjG and then set the condition to show the particular template on a particular product as per your requirements: https://postimg.cc/68kK1BBf https://postimg.cc/w7Rb4LMn

Regards 8Themes Team.

Hello, @Saira,

Actually, If you have multiple attributes set on a product and all the attributes are showing on the archive page but you want to show the specific one you want. So for this, You have to edit the attributes you don’t want to show on the archive page from the Dashboard >> Products >> Attributes like this: https://postimg.cc/K4tM6FxD and then uncheck the option you see here: https://postimg.cc/PNKD4HH3 by doing this attribute will not appear on the archive page but will appear on the single product page.

Regards 8Themes Team.

Hello, @DevYb,

1- Actually, I have checked the same thing on our test site with the latest version of the theme and found no issue it is working fine as you can see in this video: https://www.veed.io/view/f2f4f0a6-4831-4d7c-b91c-bfdd897dd6e6/showcase?sharingWidget=true

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

2- I have checked your site speed and found that it is very poor. You need to optimize the images, JS code, and CSS code. In order to reduce the server response time. Check the result here: https://postimg.cc/Hr6FFyky

In order to fix all these things I recommend using the WP Rocket plugin, it is compatible with our theme and you can learn here how the plugin works: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Regards 8Themes Team.

Hello, @Muhammad Ali,

1- In order to solve your issue navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Shop >> Product Style and then disable the option “Show Excerpt in Content Product” check the image: https://postimg.cc/RJrCHXLD then check back to your site after clearing the browser cache.

2- Sorry to say, that the buy now button is only available for the single product page on the shop and home page there is no such feature in the theme like this. You can submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.

3- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.page-id-36 .content-product .button{background:red !important; border-color:red !important;}

Then save settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/xcn5GY89

Note: in the above code the word “red” is the color you can change it with you want.

Regards 8Themes Team.

Hello, @Anpu,

I have just checked your site on my personal mobile phone and the header and site look perfectly fine to me, here is the proof video for you: https://www.veed.io/view/31b5ae8a-3f3a-4ad0-8d07-e0b6554a0a40/showcase?sharingWidget=true

Caching solutions will store static versions of your website in a cache. This allows WordPress to skip running heavier PHP scripts every time your site loads.

There are several different types of caching solutions available for WordPress.

1. The most popular method is using a WordPress caching plugin.

2. Depending on your hosting provider, you might already have WordPress caching built in. For example, managed WordPress hosting companies.

3. If you’re using a web application firewall like Sucuri or Cloudflare to improve your WordPress security, then there’s also a cache to speed up your site and reduce downtime.

4. Finally, most modern web browsers will also store cached versions of pages on your web browser.

Sometimes the cache won’t realize that changes have been made to your WordPress website. Instead of loading the new version of your site, you’ll be stuck seeing an old version. This will prevent both you and your visitors from seeing any updates you’ve made. Sometimes it conflicts with other cache plugins or systems and causes unexpected issues like in your case.

So you have to check, if you are using multiple cache plugins then try to use only one. If you are using the cache plugin and it has the Minify CSS option enabled then make sure you are not using the same option from Theme Settings >> Speed Optimization to avoid the conflict and this is the same for the rest of the options as well. If you are using the server-end cache like lightspeed then try to contact your hosting provider and ask to flush it completely for you.

And finally, always try to check your site after clearing the browser cache, you can use this extension for it: https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

Regards 8Themes Team.

Hello, @Krzysztof,

You’re Most Welcome!!! & Thanks for your understanding.

Have a nice day.
Topic Closed.

Best Regards.

Hello, @Liya,

1. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.widget.etheme_widget_search h2.widgettitle {
    font-size: calc(var(--h5-size-proportion) * 1rem) !important;
}

2. That is actually the button for the search, If you want to add the content in it, then simply copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

form.woocommerce-product-search.etheme-custom-search button:after {
    content: 'Search' !important;
}

You can change the word ‘Search’ in the given code as per your requirements.

Regards 8Themes Team.

Hello, @Kazi Sabit,

Sorry to say, that it was a CSS issue on your issue I removed that CSS and added a new code as you can see here: https://postimg.cc/nXwJVtJ4 by doing this your issue is resolved. Please watch this video: https://www.veed.io/view/28e23d8e-c670-4554-9ed7-61ce44ba9027/showcase?sharingWidget=true and check back to your site after clearing the browser cache now.

Regards 8Themes Team.

Hello, @Zaid ALi,

Thanks for using our Theme and for contacting us.

Your issue has been solved please check back to your site after clearing the browser cache. I have just set 100% Gallery Width (Large Device).

See the image for a better reference: https://postimg.cc/XrsPZ967

Regards 8Thmes Team.

Hello, @Ahmed,

1. Yes, it is Ok to use compatible plugins. Our Theme XStore is Compatible with the W3 Total Cache plugin. We always recommended only using the plugins that came with the theme package OR those are compatible with our theme, here is the list: https://postimg.cc/F7Zxcb8L

2. A child theme in WordPress is a sub-theme that inherits all the functionality, features, and style of its parent theme. Child themes are a safe way to modify a WordPress theme without actually making any changes to the parent theme’s files.

To ensure you’re designing for the user experience, you might need to create a child theme. A child theme allows you to modify the appearance of your WordPress website without editing your theme files directly.
No need to choose the child theme as the main/parent theme. They are not always required. Remember, they are only required if need to modify theme code and/or files.

Changes in the parent theme will be lost after the update, so add your custom code in the style.css and function.php file of the child theme. You can read furthermore here: https://www.8theme.com/documentation/docs/child-theme/

Regards 8Themes Team.

Hello, @riddlezitindustries,

Actually, Theme has an option to hide the add to cart button in the Theme options >> WooCommerce >> Shop >> Product Style >> Check image: https://postimg.cc/cvMxjvjk but it will hide the button from the complete site. If you want to hide the button from the carousel/slider only you have to make it using custom CSS code.

Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.product-slide .product-details .button{display:none !important;}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Kazi Sabit,

Alright, Thanks for the login details and video your issue has been resolved now all the off-canvas are now appeared perfectly fine as you can see in the image: https://postimg.cc/tZZrMxTL I added this custom CSS code in the Theme Settings >> Theme Custom CSS >> Global to solve your issue: https://postimg.cc/9rVpGSd3
Please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Rikinte,

1. I went to the header builder on your site and edited the condition and checked that the condition has been set properly: https://postimg.cc/G4SYbXTb and then I edited that header as well from here: https://postimg.cc/KK6MM45V and it looks like this: https://postimg.cc/PPX2xFJD and finally I checked it on your site Post page and it is working perfectly fine as well for me, here is the screenshot: https://postimg.cc/ctsMvrxW so it must be the cache issue at your end nothing else, please try to clear the cache and check back.

2. You can simply edit the particular post/page and set the Breadcrumbs to show as “disable“: https://postimg.cc/PPvNmdCn

3. Your issue has been solved please check back to your site now after removing the browser cache. I have set it from the Revolution Slider plugin setting: https://postimg.cc/dhXw9xxk

https://postimg.cc/HrJCjtkp

4. Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.widget-title {
    text-transform: lowercase !important;
}

Regards 8Themes Team.