Shop page category description under products

This topic has 13 replies, 3 voices, and was last updated 1 year, 5 months ago ago by Rose Tyler

  • Avatar: tweedix1
    tweedix1
    Participant
    October 12, 2022 at 23:25

    Hello
    where can i set “show category description” on product on shop page

    https://prnt.sc/lKUEXg7AWnPz
    like that
    https://prnt.sc/kgdtIi7IhML7

    Thanks

    12 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 13, 2022 at 05:44

    Hello, @tweedix1,

    In order to solve your issue please go to Dashboard >> XStore >> Theme Settings >> Woocommerce >> Shop >> Product Style >> Product Content Elements and check the box product categories. See the image for a better reference: https://postimg.cc/5XvLzBZP

    Regards 8Themes Team.

    Avatar: tweedix1
    tweedix1
    Participant
    October 13, 2022 at 14:20

    hello

    I already did that but not working

    https://prnt.sc/htoMwkjznV9S

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 13, 2022 at 14:34

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: tweedix1
    tweedix1
    Participant
    October 13, 2022 at 14:52

    wp-admin access in private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 13, 2022 at 14:57

    Hello,

    We can’t log in – https://prnt.sc/kFLkJq5LePMk
    Please whitelist the next IP – 176.98.91.219

    Regards

    Avatar: tweedix1
    tweedix1
    Participant
    October 13, 2022 at 15:06

    please try again

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 13, 2022 at 15:34

    The same error, unfortunately – https://prnt.sc/2RdzU0lcj2_f

    Regards

    Avatar: tweedix1
    tweedix1
    Participant
    October 13, 2022 at 15:55

    hello
    please try again

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 13, 2022 at 16:16

    Hello,

    Thanks, the credentials work now.
    1/ It is strange that category titles are not shown on the Shop page even though they are enabled. Please provide FTP access, I will ask someone from our dev team to check it more deeply.
    Did you edit any theme files?
    2/ Check the answer with screenshots in the Private Content area

    Regards

    Please contact administrator
    for this information.
    Avatar: tweedix1
    tweedix1
    Participant
    October 13, 2022 at 16:25

    FTP

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2022 at 07:10

    Hello,

    Please whitelist the next IP also – 176.98.89.228

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2022 at 16:43

    Hello,

    Categories were fixed. Please clear the cache and check now.

    Regards

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘shop page category description under products’' has been successfully resolved, and the topic is now closed for further responses

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