Hello, @uordrd,

Alright, I can see on your site, and for now, on the product detail page, there is no content like you said that you need to show. Did you install and activate the plugin “Germanized plugin” on your site and it’s not working? Or are you just asking us if you want to use this plugin?

Let me tell you, We didn’t officially test this plugin with our theme. If you haven’t installed it yet go ahead and try to install and use it. I hope it will work fine but if you face any issues then submit a customization request to WPKraken team. because the third-party plugin compatibility with the theme requires extra Customziation and Customization issues are not included in our support policy and it is beyond our limitations.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @nedim,

I can see you are using the cache plugins as well on your site and also your server has the cache too, so please first flush your server cache completely and then turn it OFF for a while till you are in the development process and then remove your site cache and deactivate the cache plugins from your site and finally check back to your site after removing the browser cache.

Otherwise, we have to check it on your site, Could you please share your site WP Admin URL and Credentials with me here, in the private content area of this topic, by following the below-listed format, so that I will further look into it for you?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first and I also need your permission to debug your site which includes deactivating all the third party plugins and on site Customization as well.

Regards 8Themes Team.

Hello, @Lasitha851,

It requires a bit of extra custom code, please refer to this thread from ACF: https://support.advancedcustomfields.com/forums/topic/custom-fields-are-not-showing-in-product-page/

If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @DCD,

Those are actually the sticky mobile panel menu items and you can change/modify them from XStore >> Theme Settings >> Mobile Panel as per your requirements: https://postimg.cc/N5f3QJkw https://postimg.cc/gwR5gfm3

Regards 8Themes Team.

Hello, @DCD,

Sound’s Good!!
That you have managed to solve the issue by yourself.
You are the best 🙂

Thanks for contacting us,
Have a nice day.

Topic Closed.
Regards 8Themes Team.

Hello, @LMcompany,

1- Thanks for the screenshot I have understood your issue.

Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

@media(max-width:768px){.children-align-inherit .et_b_header-logo{margin-top:35% !important;}
span.et-toggle.pos-absolute.et-close.full-right.top{right:0px !important;}
.et-mini-content-opened .et-content_toggle .et-toggle{pointer-events:initial !important;} 
}

Then save settings and check back to your site after clearing the browser cache. The result will be appear like this: https://postimg.cc/3WWRTMPy

2- For the header template issue please share your site wp-admin URL and access the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

Hello, @Ale,

1- Navigate to the Dashboard >> Static Blocks >> Add New and then create a block and add a product in it, if you want like I did, check the images for a better reference: https://postimg.cc/QKXNwwGb and https://postimg.cc/DJ0B6ymd and https://postimg.cc/r07C91BM once you have saved the block.

Now, You created a block with a product you want. It’s time to set this on the shop page let’s navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Shop >> Shop Page Layout and add the block shortcode there check images: https://postimg.cc/JyNGFbHR and https://postimg.cc/p9R2p3yt now we set the product on the shop page. Now, we need to show the categories on the shop page. Let’s come to the second point.

2- Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Product catalog then check the image: https://postimg.cc/QKFwNSbG and choose the show categories then check back to your site shop page after clearing the browser cache.

Regards 8Themes Team.

Hello, @pollygraphic,

Could you please reset your WordPress and provide me the fresh new WordPress site WP-Admin URL and Credentials in the private content area of this topic, by following the below-listed format, so that I’ll check it for you and Install the Theme and Import the Demo for you on your site, and also please let me know which Demo and with which page builder you want to Import (Elementor OR WP Bakery)?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Nick,

To know, how to change the hover color on mini cart items. I have captured a video for you on my test site please watch and follow the steps shown in this video: https://www.veed.io/view/748a502a-0bcc-4a3f-9046-a7d5d67559f3?sharingWidget=true

Regards 8Themes Team.

Hello, @DCD,

Could you please provide me the marked screenshot that which bar you are talking about? https://postimg.cc/ykTcLdZ7

And also please share the site WP Admin URL and Credentials with me in the private content area of this topic, by following the below-listed format, so that I will check it for you further and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Luis,

I have edited the page from Dashboard >> pages and there I remove the featured image. I have captured a video for you on your site. Please watch the video for a better reference: https://www.veed.io/view/f6c6dfa5-0723-4d8a-80e1-168863c6947b?sharingWidget=true

Regards 8Themes Team.

Hello, @Heather,

Sure, Sound’s Good!!

Thanks for contacting us.
Have a great day 🙂

Topic Closed.
Regards 8Themes Team.

Hello, @priced,

I have tested the same thing on our test site and you can see the result in this image: https://postimg.cc/t1S8Nty2 it is working just fine there is no issue. I have checked your site there are 36 plugins lot of third-party plugins installed on your site. Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the Cpanel login access and WP admin login details to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @tk,

Actually, the issue you are facing is because of your own Custom CSS code that you added to the home page: https://postimg.cc/vgfb7mkn you have to remove that Custom CSS code and check back to your site after removing the browser cache.

Regards 8Themes Team.

Hello, @EE Eric,

Thanks for the screenshot I have understood your issue.

Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

@media(max-width:768px){.elementor-13 .elementor-element.elementor-element-92ed4bd{color:black !important;}}

Then save settings and check back to your site after clearing the browser cache. The result will appear like this: https://postimg.cc/LhRCDXZV

Note: in the above code the word “black” is the color you can change it with you want.

Regards 8Themes Team.