Forum Replies Created

Viewing 30 posts - 12,391 through 12,420 (of 13,902 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    1. GTIN: You have to change/translate it into the Theme language files: https://ibb.co/pyfHtcf https://ibb.co/Wt3LGBX

    2. Category: You have to change/translate it into the Theme language files: https://ibb.co/fDB5hpn https://ibb.co/7rvkNXm

    3. How to rename the default WooCommerce product data tabs, please read and follow the instructions written in the official Woo article here: https://woocommerce.com/document/editing-product-data-tabs/#section-2

    4. You can set more tabs from Xstore >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs https://postimg.cc/q63jrtWp as per your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    Alright, Your both issues are resolved now please check back to your site after clearing the browser cache. Here are the resulting images for better reference: https://i.is.cc/kNu9txw.png and https://i.is.cc/kNy2hiL.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Yes, Underling text requires custom CSS code but do you want it on the website text or just for some specific things like, h2 headings and paragraphs or something like this? Please let us know here in the details and with Screenshots.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, Yes. Importing the demo will override all the existing content. But as you said that you want to import only some pages, and sections of other demos of our theme without resetting the database and other site content so for this you can use the XSTORE Studio feature of our theme. Here is an article to learn about it and understand how it works: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    Further, While importing a demo it also, allows you to select the specific content of the demo you want to import see the image: https://i.is.cc/kAzLydM.png you can also, check this feature as well. The choice is yours now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @simran,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Anshu,

    1- The tax label appears in GST already on your site see the image for a better reference: https://i.is.cc/ky5Ty0x.png

    2- Actually, The code you added works well but you just set the width to auto. I suggest you define the width of it like this: https://i.is.cc/kxSdb1Q.png so that you will be able to see the change.

    Regarding the CSS there is no need to add it in the theme core files you can simply add the CSS code in the Dashboard >> XSTORE >> Theme Settings >> Theme Custom CSS >> Global >> See the image: https://i.is.cc/ky298Re.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Yes, you can create all the Sub Menu sections using Static Block and then use them under the All Department Menu section as per your requirements.

    Like:

    https://ibb.co/BGcfxvM
    https://ibb.co/1nS3NqP
    https://ibb.co/k6N5LQZ

    I hope it’s clear now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    1- Simply go to the Dashboard >> XSTORE >> Theme Settings >> Header builder >> Cart >> there you will be able to change the text or remove it as per your need: https://postimg.cc/DJ7PXDMp

    For the checkout button simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .mini-cart-buttons .button.btn-checkout{border-radius:25px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    2- Actually, the coupon is handled by the WooCommerce, and enable/disable this feature you have to navigate to the Dashboard >> WooCommerce >> Settings >> See the image: https://i.is.cc/kvr7wpY.png

    3 plus 4- Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumb >> from there please change the color: https://i.is.cc/kvHntlo.png

    4 plus 5- The compare button is coming from the YITH Compare plugin and on the product page it is set from the single product builder feature of our theme. In this option, there is a widget available for the compare you can add/remove it see the image: https://i.is.cc/kwjMG57.png

    Also, from there you can add the sharing options as well see the image: https://i.is.cc/kwsU0SC.png

    5 prob 6- Go to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Search >> there you will be able to set the trending searches: https://i.is.cc/kwDEzJH.png

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Correct, Exactly, you have to change/increase the max-height value from to 80 to as per your needs and it will work for you.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    I have just checked your site now and found that you already created and used the Elementor header on your site: https://ibb.co/34TBQLN

    So have you managed to achieve what you need? Please confirm OR explain with screenshots.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Unfortunately No, you can not use it twice at the same time on the same site, It is actually the element of the header builder that you can only use once: https://postimg.cc/t196C1n9

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder and then turn OFF the sticky for the second column section: https://ibb.co/zJsPkT7

    Otherwise, please share your site WP Admin URL and Credentials with me here, in the below listed format in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Those are actually the Custom Tabs, You can set them from Xstore >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs https://postimg.cc/q63jrtWp as per your requirements.

    Single product builder allows adding 2 custom tabs. But if it’s not suitable for you and you want to use the third-party plugin you need additional customization to make our theme compatible with the plugin. In our documentation, you can check how to make the theme compatible with one of such plugins https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @qtwrk,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @nedim,

    You’re Most Welcome!!
    We are thrilled that our proposed solution worked for you.

    Thanks for contacting us.
    Have a nice day. ?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @filmguerilla,

    Please go to WP-Dashboard >> Products and select and edit all the products from there in bulk and then choose “Sold Individually” as “No”, click on save changes and check back your site after removing the browser cache: https://ibb.co/BwVXJdR

    OR

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .single-product form.cart .quantity {
        display: none !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    To know How to set the Top header promo Simply navigate to Dashboard >> Static Block >> Add New >> and Edit with Page Builder (Elementor) as per your needs. See the image for a better reference: https://ibb.co/rxXHdPm

    After that Please go to Appearance >> Widget >> Header Banner >> Add 8Theme – Static Block Widget >> Select/choose Block name. See the image for a better reference: https://ibb.co/W5pKRDX

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    1. Please copy and paste the below-given CSS code to Xstore >> Theme Settings >> Theme Custom CSS >> Global CSS and change the value in the given code as per your requirements.

    .content-product .product-title {
        height: 100px !important;
    }
    .content-product .products-page-cats {
        height: 60px !important;
    }

    2. Please copy and paste the below-given CSS code to Xstore >> Theme Settings >> Theme Custom CSS >> Global CSS and change the Font Size value in the given code as per your requirements.

    .content-product .product-title a {
        font-size: 12px !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Yes you can remove it with Custom CSS, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .sidebar-widget li.cat-item.cat-item-15 {
        display: none !important;
    }

    https://postimg.cc/3Wb28Mzk

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Darul Muqarrabin Malaysia,

    Could you please share the screenshot having a mark on it, that what exactly you want to change, so that I will check and assist you accordingly?

    And also please share your site WP Admin URL and Credentials with me as well, as listed below in the private content area of this topic, so that I will check it for you on your site directly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Darul Muqarrabin Malaysia,

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Please make sure that you have set the order of the category to “Category Order” from the Appearance >> Widgets >> Shop Sidebar see the image: https://postimg.cc/PLDtF0sP I hope by doing this your issue will be resolved.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Techgaon,

    Your Child Theme was corrupted, I deleted that one and Installed the new Child Theme on your site and it resolved your issue, please check back after removing the browser cache.

    https://postimg.cc/PC5LYCm2
    https://postimg.cc/c676zRhF

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Oliver Theiß,

    Actually, The page layout works on the divs, and on the page the issue is caused by the language the word is too big to set on the div so you have to reduce the font size of it a little bit otherwise you have to customize the complete layout of this page according to the language so that it will get more space in the div to show the complete word. Hope you got my point.
    If you agree to reduce the font size a little bit use the below code.

    simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .woocommerce-cart th.product-subtotal {
        padding-left: 0 !important;
        font-size: 12px !important;
    }

    Then save settings and check back to your site after clearing the browser cache.

    The result will appear like this: https://postimg.cc/k2Pp9HL0

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, You can control the design of the shop/checkout from the theme settings >> WooCommerce >> Shop >> Product Style see the image: https://postimg.cc/hJwbrz89 for the checkout the layout by default is the same on both of the demos see the images: https://postimg.cc/BtN5YVCS and https://postimg.cc/qzyJB9Z0

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Techgaon,

    You can use the Xstore Studio Library and import any page or section as per your requirements, you have to create the new page and clock on the Xstore Studio Library button: https://postimg.cc/6T7TWsB1 and then Import any section or page as per your requirements: https://postimg.cc/rRGBVFsr

    You can read it here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Please go to Xstore >> Theme Settings >> WooCommerce >> Shop >> Shop Page Layout and “Products View Mode” from there as per your requirements: https://postimg.cc/mch8X2GS

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Darul Muqarrabin Malaysia,

    Unfortunately, we have not tested any of the third-party plugins for this reason officially, so we are unable to suggest you on it, you can google it and try with any third-party plugin which better meets your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Thanks for your appreciation and love for our Theme.

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, Yes. You can set the different footer and menu on different pages. Our theme provides this kind of functionality.

    For the footer simply create static blocks and add the content in it as you need/want. After that edit a page and from the [8theme] Layout Options you can set the footer, please see the image: https://postimg.cc/7bTN4Pf8

    For the menu, you can create multiple headers in the header builder feature of our theme. Navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Multiple Header see the image: https://postimg.cc/Pp6fFknS this feature allows you to create multiple headers for the different pages on your site you can also, watch the tutorial if you don’t know about it: https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG&index=3

    Regards 8Themes Team.

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Viewing 30 posts - 12,391 through 12,420 (of 13,902 total)