Uptaded wpbakery builder using xtore panel

This topic has 3 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: chafike
    chafike
    Participant
    December 14, 2022 at 19:03

    hello,

    i v just uptaded wpbakery builder using xtore panel ( plugin included ) .
    since that , my website is in a mess , many of elements disapear , i dont know why , i tried to get to older version , but it doesnt seems to work

    here is full access

    please help me

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: chafike
    chafike
    Participant
    December 14, 2022 at 19:27

    i cant save anything in theme option of xstore panel , the popup alert cart doesnt work anymore too

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 15, 2022 at 05:38

    Hello, @chafike,

    When tried to Log in to your site, it’s giving this error: https://postimg.cc/fJX7nyWT, as you can see the error path, indicates that the issue is coming from the WooCommerce plugin but not from our theme.

    So if you will share your site WP Admin and CPanel Login details, I will check it for you and try to find the cause of the issue, please share the details with me as listed below in the private content area of this topic.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    Regards 8Themes Team.

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