Hello, @oceaneokio,

We are writing to provide you with the necessary steps to modify the content of the Description Tab and the Additional Information Tab on your product page.

To modify the Description Tab, please follow these steps:

1. Navigate to your product page.
2. Edit the content in the Description Tab as per your requirements.
3. For your reference, please refer to this screenshot: https://ibb.co/c1xDK3P

To modify the Additional Information Tab, please follow these steps:

1. Navigate to Product Data.
2. Select Shipping.
3. Edit the specific product and change the values as per your requirements.
4. For your reference, please refer to this screenshot: https://ibb.co/PZsfRg6

We trust that these instructions will be of assistance to you. Should you require further clarification, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @artprojectgroup,

Thank you so much for purchasing our theme and contacting our support center.

Please follow the next steps:

– unregister theme – https://prnt.sc/fIdNdLjNXJai
– re-enter the purchase code and register the theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09

You may try to update the Xstore theme & Xstore Core Plugin after that and you should not face any issues.

Or do the update manually via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

– https://www.8theme.com/documentation/xstore/plugins/plugins-update/

We kindly recommend that you take a complete backup of your site before proceeding.

We sincerely hope that this solution will effectively resolve your issue.

Best Regards,
Team 8Theme.

Hello, @salmi,

We hope this message finds you well. We are writing to provide you with instructions on how to create and select the ‘All Department’ menu.

1) The content for all departments is categorized under menus. You can create these menus by navigating to Appearance > Menus > All Department.

After creating the menu, you can select the ‘All Department’ menu by following these steps: Xstore > Theme Options > Header builder > All Department > Select menu. Once you have selected the menu, please ensure to publish it.

For your convenience, we have provided images for reference. Please click on the following links to view them:

Image 1: https://postimg.cc/ZBWHj5N5
Image 2: https://postimg.cc/14pwSFyZ

2) You have the ability to add product categories according to your specific requirements. This can be done by navigating to Appearance > Menus > All department.

For a more comprehensive understanding, we recommend watching this detailed video tutorial: https://www.youtube.com/watch?v=7QluEYxznKs&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=11.

3) We regret to inform you that the current version of the theme does not support the achievement of your desired outcome. Any changes would necessitate customization. Please note that our item support does not encompass services to modify or extend the item beyond the original features, style, and functionality as described on the item page.

Yours Sincerely,
8Theme’s Team

Hello, @oui,

Thank you for reaching out to us and for utilizing our theme.

In order to assist you promptly and effectively, we kindly request you to provide your site’s WP Admin URL and Credentials, and also please share your theme purchase code with us. Please ensure to share these details in the private content area of this topic.

We look forward to assisting you and resolving any issues you may be experiencing on your site.

Best Regards,
8Theme’s Team

Hello, @ryan@rrwebdesign.co.uk,

Thank you for contacting us and for using XStore.

If you are interested in displaying the custom tab on a single product page, kindly follow these steps:

1. Edit the product.
2. Scroll down to find ‘Xstore Options’.
3. Navigate to ‘Single layout’.
4. Add ‘Custom tab title’ and ‘Custom tab content’ as per your requirements.
5. Update the changes.

Please refer to the attached image for further clarification.
https://postimg.cc/R39YpXDW

We trust this information will be of assistance to you.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @salmi,

Thank you for contacting us and for using XStore.

If you desire to conceal the button and label highlighted in the screenshot you shared, kindly follow these steps:

1. Copy the CSS code provided below.
2. Navigate to Xstore > Theme Options > Theme Custom CSS > Global CSS.
3. Paste the copied CSS code in the designated area.
4. Click on ‘Publish’ to save the changes.

Here is the CSS code:

.single-product .etheme-sticky-cart.etheme-sticky-panel.flex.align-items-center.container-width-inherit p.stock.in-stock.step-1 {
    display: none !important;
}

.single-product 
.etheme-sticky-cart.etheme-sticky-panel.flex.align-items-center.container-width-inherit p.wc-gzd-additional-info.delivery-time-info {
    display: none !important;
}

.single-product 
.etheme-sticky-cart.etheme-sticky-panel.flex.align-items-center.container-width-inherit 
.wc-stripe-product-checkout-container.bottom.active {
    display: none !important;
}

We hope this helps. Should you have any further queries, please do not hesitate to contact us.

Best Regards,
Team 8Theme.

Hello, @Dombici Serban,

Thank you so much for purchasing our theme and contacting our support center.

1) Kindly make minor adjustments in Xstore > Theme Options > Header builder and proceed to publish it.

Following this, please revisit your site after clearing your browser cache.

2) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

Best Regards,
8Theme’s Team.

Hello, @GTP,

Should you wish to alter the text on the empty cart page, kindly proceed to Theme Options > WooCommerce (Shop) > Cart page > Empty cart > Content > Text tab. You can make the necessary modifications there according to your preferences. For your reference, please see this screenshot: https://postimg.cc/nM3Pw2f1

Furthermore, if you desire to incorporate an image, you have the option to design your own cart page layout utilizing our latest feature, “The Cart Builder”, which can be found under Xstore Builder >> Cart Page: https://postimg.cc/8JmzV3mc https://postimg.cc/QKVGnn6R

We trust this information will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @Rich Kil,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request you provide a screenshot of the issue you are experiencing with the layout of the main categories at the top of your homepage. Please also provide a detailed description of the issue, including the specific plugin you have activated on your site that may be causing the problem.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

For further assistance, we would appreciate it if you could share your WordPress Admin login details in the private content area of this topic.

Please use the format listed below. This will allow us to better understand the issue you are facing and provide you with the necessary assistance.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team.

Hello, @Farhad,

we are thrilled to hear that the code was able to successfully resolve the issue you were facing.

If you need any further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help.

Thank you for your feedback, and have a great weekend!

This topic is now closed.

Best Regards,
8Theme’s Team.

Hello, @Yirtimd,

We have successfully accessed your website and conducted a thorough examination. We discovered that your site operates seamlessly in Customizer mode on the Chrome browser. Here is a screenshot for your reference: https://postimg.cc/jCGKbX7H

However, we noticed that images are not being displayed on the frontend. Additionally, several issues were identified in your site console. Please refer to the following screenshot for more details: https://postimg.cc/67m6GNyS

Upon further investigation, we found that these issues are primarily related to the SSL certificate of your website, which appears to be causing the main problem.

The error message “Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID” typically indicates a problem with the SSL/TLS certificate of a website. This error occurs in web browsers when the browser can’t establish a secure connection to the website due to issues with the website’s SSL certificate.

So we kindly suggest you to reach out to your hosting provider and ask to Install the SSL on your site and make sure to run it smoothly as well.

We look forward to assisting you in resolving these issues.

Best Regards,
8Theme’s Team

Hello, @dada2023,

We wish to inform you that we have responded to your duplicate query on the following link: https://www.8theme.com/topic/how-to-set-the-attribute-display-mode-on-the-product-page/#post-370065. We kindly request you to review our comprehensive response provided there.

To ensure efficiency and avoid any inconvenience, we would appreciate it if you could refrain from creating multiple topics for the same issue.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hello, @dada2023,

Thank you so much for purchasing our theme and contacting our support center.

If you are interested in altering or setting the attribute display mode on the product page, kindly follow these steps:

1. Navigate to the WP-Dashboard.
2. Select ‘Products’.
3. Choose ‘Attributes’.
4. Edit the specific attribute you wish to change.
5. Under ‘Type’, select ‘Label (square)’.
6. Update the changes.

Once you have completed these steps, please revisit your site to confirm the changes have been implemented correctly.

For your convenience, we have attached an image for reference.
https://postimg.cc/LnS0ZT3X

We trust this will resolve your issue.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @Fantasy Prints,

Thank you for your response.

1) We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache.

Please note that we have deactivated the Woocommerce Custom Product Addons (5.x.x) plugin on your site, which has effectively addressed the issue.

2) We are pleased to inform you that the issue you reported has been resolved. We kindly request you to revisit your site after clearing your browser cache.

For your information, we have implemented a solution by adding CSS code under the following path: XStore > Theme Options > Theme Custom CSS > Global CSS. This action has effectively addressed your concern.

Please refer to the attached image for your reference.
https://postimg.cc/YGH7Tkkf

https://postimg.cc/8fvhchxV

Best Regards,
Team 8Theme.

Hello, @thibaultcomte,

Thank you for contacting us and for using XStore.

1) If you are interested in modifying the color of the quick view button, kindly follow the instructions below:

Please copy and paste the provided CSS code into the designated location: XStore > Theme Options > Theme Custom CSS > Global CSS, then publish it.

Here is the CSS code:

.woocommerce-shop footer.footer-product span.show-quickly {
    background-color: red !important;
}

Please note that you have the option to alter the color in the aforementioned CSS code according to your preferences.

2) a) If you are interested in modifying the text of the menu tag (new, sale etc), we kindly request you to utilize the Loco Translate plugin. This will allow you to alter or translate the menu labels found under the Xstore theme language file.

Please see the attached image for your reference.
https://postimg.cc/k2hrhsZc

For further guidance, please refer to our theme documentation on Base Translation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

b) Should you desire to modify the colors of your menu labels, kindly replicate and insert the CSS code provided below into the designated location: XStore > Theme Options > Theme custom css > Global css. Once completed, please ensure to publish the changes.

span.label-text {
    background-color: yellow !important;
}

Please note that the color in the aforementioned CSS code can be altered according to your specific requirements.

3) If you are interested in modifying the search settings, kindly proceed to XStore > Theme Options > Header builder > Search. Here, you will find all the available settings that you can adjust according to your specific needs.

Please refer to the attached image for further guidance.
https://postimg.cc/DJ9zGnFt

4) Should you desire to modify the blog sidebar, kindly proceed to the WordPress dashboard. From there, select ‘Appearance’, followed by ‘Widgets’, then ‘Main Sidebar’. Here, you can add or remove widgets as per your specific needs.

Please refer to the attached image for further guidance.
https://postimg.cc/vgtPg7J9

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.