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The main page is not displayed correctly

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Tony Rodriguez

Dombici Serban

Participant

October 14, 2023 at 07:44

Hello, yesterday wordpress was automatically updated to version 6.3.2 and the main page started to stop displaying correctly. I am attaching a picture below as an example. can you please help me to solve the problem?

https://ibb.co/4ZF59Vk

#370128 Copied Theme version: 1.0

3 Answers

Tony Rodriguez

Support staff

October 14, 2023 at 08:06

Hello, @Dombici Serban,

Thank you so much for purchasing our theme and contacting our support center.

1) Kindly make minor adjustments in Xstore > Theme Options > Header builder and proceed to publish it.

Following this, please revisit your site after clearing your browser cache.

2) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

Best Regards,
8Theme’s Team.

#370130 Copied

Dombici Serban

Participant

October 14, 2023 at 08:34

It worked. Thank you so much

#370131 Copied

Tony Rodriguez

Support staff

October 14, 2023 at 08:48

Hello, @Dombici Serban,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful weekend.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

#370132 Copied
Tagged: best selling woocommerce problems, best woocommerce theme solutions, main page display error, troubleshooting woocommerce themes, woocommerce theme fixes, woocommerce themes issues
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