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Duplicate “In Stock” shown on a Subscription Product

This topic has 6 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

Farhad

Participant

October 11, 2023 at 22:01

Hi,
I have created a new Subscription/Virtual Product with “Manage Inventory” unchecked.
The issue is with “In Stock” status shows twice on the product page:

https://prnt.sc/k9IoIlGpdFCU

I Appreciate your help.

Please, contact administrator
for this information.

#369940 Copied Theme version: 9.1.14

5 Answers

Tony Rodriguez

Support staff

October 12, 2023 at 05:45

Hello, @Farhad,

We hope this message finds you well. In order to assist you with the issue you are currently experiencing, we kindly request you provide us with the URL of the product in question. This will enable us to conduct a thorough check and subsequently help you resolve the issue.

We appreciate your cooperation and look forward to assisting you.

Best Regards,
8Theme’s Team.

#369948 Copied

Farhad

Participant

October 12, 2023 at 18:32

Here you are:
https://www.choovio.com/product/smart-sensor-monitoring-subscription-scale/

#370025 Copied
Tony Rodriguez

Support staff

October 13, 2023 at 06:15
Hello, @Farhad,

We have conducted a test on our site to replicate the issue you reported and found no problems. The stock status is displayed correctly when a Virtual Product with the “Manage Inventory” option is unchecked.

It appears that the issue is unique to your site. It is possible that a conflict with a third-party plugin on your site is causing this problem. We recommend disabling all third-party plugins that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing your browser’s cache, and then rechecking the issue. It is possible that one of these additional plugins is the source of the problem.

Please ensure that you have a complete backup of your site before proceeding with these steps.

Alternatively, you can try to resolve the issue by copying and pasting the following CSS code under XStore > Theme Options > Theme Custom Css > Global CSS and then publishing it:
```
.woocommerce-variation-availability p.et_stock.et_in-stock.stock.in-stock.step-1 {
    visibility: visible !important;
}
.woocommerce-variation-add-to-cart.variations_button.woocommerce-variation-add-to-cart-enabled p.et_stock.et_in-stock.stock.in-stock.step-1 {
    visibility: hidden !important;
}
```
We hope that these steps will resolve your issue.

Best Regards,
8Theme’s Team.
#370035 Copied
Farhad

Participant

October 13, 2023 at 18:10

The code resolved the issue. Thanks!

#370119 Copied

Tony Rodriguez

Support staff

October 14, 2023 at 05:10

Hello, @Farhad,

we are thrilled to hear that the code was able to successfully resolve the issue you were facing.

If you need any further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help.

Thank you for your feedback, and have a great weekend!

This topic is now closed.

Best Regards,
8Theme’s Team.

#370123 Copied
Tagged: duplicate in stock wordpress, fix duplicate stock display, optimize woocommerce stock display, resolve wordpress stock display, woocommerce subscription product, woocommerce subscription stock issue, wordpress woocommerce templates
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Duplicate “In Stock” shown on a Subscription Product

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