Item Purchase Code get 500 error for registeration

This topic has 5 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by bagitbygas

  • Avatar: bagitbygas
    bagitbygas
    Participant
    October 14, 2023 at 12:23

    Hello
    I am trying to activate the XStore theme with Item Purchase Code but getting 500 error and already bought it before couple of minutes

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 14, 2023 at 13:12

    Hello, @bagitbygas,

    Thank you for reaching out to us and for utilizing our theme.

    In order to assist you promptly and effectively, we kindly request you to provide your site’s WP Admin URL and Credentials. Please ensure to share these details in the private content area of this topic.

    We look forward to assisting you and resolving any issues you may be experiencing on your site.

    Best Regards,
    8Theme’s Team

    Avatar: bagitbygas
    bagitbygas
    Participant
    October 14, 2023 at 13:23

    Hello,
    sure please find more in private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2023 at 16:26

    Hello, Bagitbygas,

    We appreciate your prompt response.

    The problem has been fixed. Please clear the cache and check now.

    Best Regards,
    8Theme’s Team

    Avatar: bagitbygas
    bagitbygas
    Participant
    October 14, 2023 at 16:58

    Thank you working 🙂

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