Hello, @infomrprod,

You’re welcome! we are glad to hear that your issue has been solved.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a nice day!

This topic is now closed.

Best Regards,
The 8Theme Team

Hello, @kstanishev,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

Please note that we have updated your site with the latest version of the XStore theme. https://ibb.co/QQrc5rm

2/ XStore provides the option of 1 live site licensing and 2 staging site licensing for testing purposes per purchase code. This means that you can set up two staging sites using a single license.

We kindly request that you take a moment to review our theme documentation. https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

We trust that it will provide you with the necessary guidance and assistance.

Warm regards,
The 8Theme Team

Hello, @shivas-irons,

Thank you for your response.

We kindly request that you take a moment to read and adhere to the instructions provided in our theme documentation regarding the theme update process for future reference. https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

We trust this will be of assistance to you.

Warm regards,
The 8Theme Team

Hello, @Antonio Abellan,

Thank you for contacting us and for using XStore.

Should you have any inquiries regarding the alteration of the text beneath the checkout button on the mobile version, which is currently displayed as “Spend xxxx to get free shipping,” we are pleased to confirm that this text is indeed customizable. This feature is part of the Sale Booster’s Process Bar. To adjust the text, kindly proceed to your WordPress Dashboard, select Sale Booster, and then click on Progress Bar. Within the settings area, you will have the option to edit the text to your preference.

After making the necessary changes, we recommend that you clear your browser’s cache to ensure that the updates are properly reflected. For your reference, the expected result should appear similar to the images provided in the following links:

https://ibb.co/fFF9x33
https://ibb.co/1nzRkTT

We trust this information is helpful and look forward to assisting you further.

Warm regards,
The 8Themes Team

Hello, @Marius,

We regret to inform you that achieving your desired outcome is not feasible with the current version of our theme. Please note that item support is limited to the original features, style, and functionality as described on the item page, and does not encompass services to modify or extend the item, which includes the additional customization you have requested.

However, our team of expert developers is available to provide a customized solution tailored to your needs. For an accurate estimate and to discuss the specifics of the customization you require, we kindly ask you to submit a request through our customization services portal at the following link: https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customization Services). We will then provide you with a detailed quote for the associated costs.

We value your understanding in this matter.

Additionally, we invite you to submit a Feature Request. You may propose new features to our development team at https://www.8theme.com/taskboard/. Should your suggestion receive substantial support from our customer base, we will consider incorporating it into future theme updates.

Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.

Warm regards,
The 8theme Team

Hello, @coffeedog,

Thank you for using our theme and for contacting us.

If you wish to change the color of the flashing wheels, kindly replicate the following CSS code into the designated location: XStore >> Theme Options >> Theme Custom CSS >> Mobile. Please note that you can change the color as desired.

Subsequently, please ensure to clear your browser cache to visualize the changes. The anticipated outcome should resemble this:
https://ibb.co/HBMH0FK

.et-mobile-panel .et-quantity {
    background-color: red !important;
    color: #fff;
}
.et-mobile-panel .with-dot>a .et_b-icon:before {
    background: #261dec !important;
    
}

Yours Sincerely,
8Themes Team.

Hello, @gewoonbovenaan,

Thank you for selecting XStore as your preferred WooCommerce WordPress theme. We are delighted to assist you with your query.

1. To customize a new single product page, you may use a page builder such as Elementor. Please follow these steps:

1. Access your WordPress dashboard.
2. Navigate to ‘XStore Builders’ and then to ‘Single Product’.
3. Click on ‘Create Single Product’.
4. Within the builder, insert the “Frequently Bought Together” element.
5. In the element settings, locate the slider to adjust the ‘slides per view’, which determines the number of products displayed in one row.

For visual guidance, kindly refer to the images provided at the links below:

– https://ibb.co/HDB9C04
– https://ibb.co/pzyDtP5
– https://ibb.co/zhKmwPV

We trust this information will prove useful to you.

Additionally, we invite you to review our theme documentation for more detailed instructions: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

2. Please note that the “Frequently Bought Together” feature is currently available exclusively for single products and not for “Variable Products”. You can view this illustrated at the following link: https://ibb.co/qYG1BnW

We greatly appreciate customer feedback and encourage you to share any suggestions for modifications or enhancements on our Taskboard at https://www.8theme.com/taskboard/. Should your proposal garner substantial support from our community, our development team will take it into consideration for potential inclusion in future updates.

Additionally, Please read our documentation – https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/

We value your understanding and are here to provide any further assistance you may need.

Warm regards,
The 8Theme Team

Hello, @shivas-irons,

Thank you for using our theme and for contacting us.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

Please note that we have updated your site with the latest version of the XStore theme and the XStore Core plugin.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Chafiedz,

Thank you for using our theme and for contacting us.

We kindly request that you provide us with the URL of the page where you are experiencing the issue. This will enable us to investigate the matter and offer the appropriate assistance.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best regards,
The 8Theme Team

Hello, @Yasir Alam 8Theme,

Thank you for contacting us and for using XStore.

1/ We kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Four (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not. Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Hello, @Marius,

Thank you for contacting us and for using XStore.

Should you desire to localize the “Proceed to Checkout” button utilizing the Loco Translate plugin, kindly proceed to translate the specified string located within Loco > Themes > XStore theme, and ensure to save your settings upon completion.

For your convenience, please refer to the attached image as a visual guide.
https://imgur.com/Mo3cgIe
https://imgur.com/Si5GI5M

We trust that this instruction will effectively address your concern.

Best regards,
The 8Theme Team

Hello, @Manu,

Should you require assistance with translating the Cart, Wishlist, and Compare options within the mobile menu, kindly proceed as follows:

1. Access the ‘XStore’ section.
2. Navigate to ‘Theme Options’.
3. Select ‘Header Builder’.
4. Locate ‘Cart, Wishlist, and Compare options’.
5. Enter the desired translated Title Text in the provided field.
6. Ensure to save your changes by clicking ‘Publish’.

For your convenience, please refer to the attached image which serves as a visual guide.

https://imgur.com/OtEKPTg
https://imgur.com/e3usKZD
https://imgur.com/Zv3GIuk

We trust this information will effectively address your query.

Warm regards,
The 8Theme Team

Hello, @Manu,

Thank you for your response.

Use the ‘Print Screen’ button (PrtSc). You’ll find it on the upper-right side of most keyboards (or next to the Space Bar on some). It will copy an image of your entire screen to the clipboard. You can then hit ‘Ctrl + V’ to paste it into a paint and save the image.

Afterward, You may upload the screenshots on https://imgbb.com/ and paste the links here.

We hope this helps.

Warm regards,
The 8Theme Team

Hello, @Orme Pet,

Thank you so much for purchasing our theme and contacting our support center.

Should you require assistance or have any inquiries regarding the modification or removal of the top banner in the Niche Market 02 theme, please follow these steps:

1. Access your WordPress admin dashboard.
2. To edit the banner, navigate to “Static Block” and select “Header promo banner.” Here, you will find the option to make changes using Elementor.
3. If you wish to delete the banner, go to “XStore” > “Widgets” > “Header Banner.” You will be able to locate the specific Static Block and remove the banner as desired.

For your convenience, we have provided visual instructions which can be found at the following links:

– https://ibb.co/prR4Hxj
– https://imgur.com/BuSx06o

Please rest assured that our dedicated team is ready to provide you with the necessary support. Should you require further assistance or have any additional questions, please feel free to reach out to us.

Warm regards,
The 8Theme Team

Hello, @be Marketing

Thank you for contacting us and for using XStore.

Should you desire to remove the “All Brands” title from the XStore Brand List widget, kindly proceed to your WordPress admin dashboard. Once there, navigate to Appearance > Widgets, where you will have the option to modify the title of the Brand List widget to suit your preferences.

To aid you in this process, we have provided visual guidance through the following images for your reference:

https://ibb.co/qdbydHm
https://ibb.co/nzhVTMs

Please be assured that our team is here to support you. If you find yourself in need of further assistance or have any additional inquiries, do not hesitate to contact us.

Warm regards,
The 8Theme Team