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Search Bar Shows the Same Product Twice - by Calle

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

Calle

Participant

November 22, 2023 at 20:37

When doing a search on the website, the drop-down search results show the product twice.

There are a lot of two of the “same” product, but the way our website is setup, it’s for 2 different customer bases. However, if I do a search for one product, it’ll show both versions of the product, plus an additional 2 more of the exact same products (links are the same).

Please, contact administrator
for this information.

#374456 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

1 Answer

Tony Rodriguez

Support staff

November 23, 2023 at 08:18

Hello, @Calle,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

To address the problem, we have disabled the Ajax Search feature. This adjustment was made within the XStore Theme Options, specifically in the Header Builder section under Search.

For your convenience, we have included an image as a reference to guide you through the changes that were implemented. https://ibb.co/YtTT9Bx and https://ibb.co/sv79rJQ

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#374485 Copied
Tagged: duplicate product issue, product display error, search bar problem, woocommerce search fix, woocommerce search glitch, woocommerce themes, wordpress themes
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