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No consigo que se aplique las traducciones al menú móvil.

This topic has 10 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

Manu

Participant

November 22, 2023 at 09:54

No consigo que se aplique las traducciones al menú móvil.
Lo he traducido todo que coincida, tanto en el tema, como el plugin.

#374383 Copied Theme version: 6.3 WooCommerce version: 8

9 Answers

Tony Rodriguez

Support staff

November 22, 2023 at 12:14

Hello, @Manu,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you provide us with screenshots illustrating the issue you are encountering with the mobile menu translation. Additionally, could you please confirm whether you are utilizing the Loco Translate plugin for this purpose?

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We appreciate your cooperation and look forward to your response.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#374404 Copied

Manu

Participant

November 22, 2023 at 12:41

No veo la forma de subir archivos de imagen.
Si me explicas…

#374407 Copied

Tony Rodriguez

Support staff

November 22, 2023 at 13:04

Hello, @Manu,

Thank you for your response.

Use the ‘Print Screen’ button (PrtSc). You’ll find it on the upper-right side of most keyboards (or next to the Space Bar on some). It will copy an image of your entire screen to the clipboard. You can then hit ‘Ctrl + V’ to paste it into a paint and save the image.

Afterward, You may upload the screenshots on https://imgbb.com/ and paste the links here.

We hope this helps.

Warm regards,
The 8Theme Team

#374411 Copied

Manu

Participant

November 22, 2023 at 13:13

https://ibb.co/yBJQnY1

#374413 Copied

Tony Rodriguez

Support staff

November 22, 2023 at 13:31

Hello, @Manu,

Should you require assistance with translating the Cart, Wishlist, and Compare options within the mobile menu, kindly proceed as follows:

1. Access the ‘XStore’ section.
2. Navigate to ‘Theme Options’.
3. Select ‘Header Builder’.
4. Locate ‘Cart, Wishlist, and Compare options’.
5. Enter the desired translated Title Text in the provided field.
6. Ensure to save your changes by clicking ‘Publish’.

For your convenience, please refer to the attached image which serves as a visual guide.

https://imgur.com/OtEKPTg
https://imgur.com/e3usKZD
https://imgur.com/Zv3GIuk

We trust this information will effectively address your query.

Warm regards,
The 8Theme Team

#374415 Copied

Manu

Participant

November 23, 2023 at 18:41

Eso ya está todo editado. Lo hemos traducido todo.
Hemos borrado caché mil veces.
Visualizamos en modo incognito.

#374579 Copied

Tony Rodriguez

Support staff

November 24, 2023 at 06:06

Hello, @Manu,

Please create a temporary WP-admin login and share the credentials with us in a secure, private content area. This will enable us to thoroughly examine your settings and offer the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Best regards,
The 8Theme Team

#374594 Copied

Manu

Participant

November 27, 2023 at 20:38

Actualmente me ha pedido actualización de la plantilla. Pues se me ha borrado todo lo que he traducido. COmo solucionáis esto??? porque me ha tumbado todo el trabajo de horas.

#374961 Copied

Tony Rodriguez

Support staff

November 28, 2023 at 06:49

Hello, @Manu,

I hope this message finds you well. I would like to provide you with some guidance regarding the management of translation files for the XStore theme and associated plugins.

1. Please ensure that the translation files for the theme are correctly placed within the following directory: /wp-content/languages/themes/.

For plugins, such as the Core plugin, the appropriate directory is /wp-content/languages/plugins/.

It is important to use the correct file names. For instance, the translation files for the XStore theme should be named as follows: xstore-es_ES.po. Similarly, for the XStore Core plugin, the file should be named xstore-core-es_ES.po.

Adhering to this naming convention will prevent the loss of translations after any updates. For further details, please refer to our documentation: https://xstore.helpscoutdocs.com/article/30-base-theme-translation.

2. It is essential to synchronize the translation files after each update. You can find the instructions for this process here: https://xstore.helpscoutdocs.com/article/103-translation-files-update. Occasionally, new strings may be added, and synchronization is necessary to ensure that you can translate these new or modified strings. Please note that some strings may be missing after synchronization, and it may be necessary to locate and translate them again. This is a characteristic of WordPress functionality and is beyond our control.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#374980 Copied
Tagged: optimización wordpress, plantillas wordpress personalizadas, solución problemas woocommerce, soporte técnico woocommerce, traducciones menú móvil, woocommerce, wordpress templates
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