In the mobile view, there is no total amount in the shopping cart line

This topic has 8 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: infomrprod
    infomrprod
    Participant
    November 20, 2023 at 19:56

    If I have two of the same product in the shopping cart, I would like to see what the total cost of the two is. I can’t find a place to correct this.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2023 at 09:19

    Hello, @infomrprod,

    Thank you for contacting us and for using XStore.

    Could you please check how it works when Advanced cart/checkout Layout is disabled in Xstore > Theme Options > WooCommerce > Cart/Checkout Layout?

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Best Regards,
    8Theme Team.

    Please contact administrator
    for this information.
    Avatar: infomrprod
    infomrprod
    Participant
    November 21, 2023 at 13:13

    Dosn’t work. Send you data.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2023 at 14:06

    Hello, @infomrprod,

    Thank you for your response.

    1/ We kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Four (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not. Let us know the result.

    We kindly recommend that you take a complete backup of your site before proceeding.

    2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: infomrprod
    infomrprod
    Participant
    November 21, 2023 at 17:12

    I turned on the Twenty Twenty-Four theme and it broke my e-store. I immediately turned xstore back on, but there is still something wrong with the view. Although I used recovery. Especially on the product page.
    I can’t turn off third party plugins, my e-shop won’t work then.
    How can it be fixed without disrupting the online store?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2023 at 05:37

    Hello, @infomrprod,

    We kindly request that you implement the following CSS code to address the issue you are experiencing. Please copy the code provided below and navigate to Xstore >> Theme Options >> Theme Custom CSS >> Global CSS to paste it. After doing so, we recommend clearing your browser’s cache before revisiting your site to observe the changes.

    CSS Code:

    @media(max-width: 992px){
        .woocommerce-cart tr.woocommerce-cart-form__cart-item.cart_item.st-item-meta .mob-hide {
            display: table-cell !important;
        }
    .woocommerce-cart table.shop_table.shop_table_responsive.cart.woocommerce-cart-form__contents thead tr .mob-hide {
        display: table-cell !important;
    }
    }

    The result should look like this: https://ibb.co/QvBjFCR

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: infomrprod
    infomrprod
    Participant
    November 23, 2023 at 10:19

    I don’t believe it myself, but I think I managed it and it works.
    Thanks again 🙂

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 23, 2023 at 12:10

    Hello, @infomrprod,

    You’re welcome! we are glad to hear that your issue has been solved.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Have a nice day!

    This topic is now closed.

    Best Regards,
    The 8Theme Team

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The issue related to '‘In the mobile view, there is no total amount in the shopping cart line’' has been successfully resolved, and the topic is now closed for further responses

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