Hello, Saud Raza,

We kindly request that you provide us with temporary wp-admin access so that we may review your settings.

Kind Regards,
8theme team

Hello, Vladis,

1/ If you would like to request this functionality, you can submit your question to our technicians via our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

2/ Custom CSS code can be used, for example:

.et-toggle-mob-sidebar.et-off-canvas .et_b-icon:before {content: 'Filter';}
.et-toggle-mob-sidebars-inner svg {display: none;}

> https://gyazo.com/3985213c3fe861e766a7a9de579bbb2d
or

.et-toggle-mob-sidebar.et-off-canvas .et_b-icon:before {
    content: '\e916';
    font-family: xstore-icons;
    font-size: 18px;
}
.et-toggle-mob-sidebars-inner svg {display: none;}

https://gyazo.com/b2f3444ba8ae179c59de350c8d131794
All built-in XStore icons you may find on -> https://xstore.8theme.com/xstore-icons/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mohamed,

Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
– follow next steps:
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– enter purchase code and register theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issues.

OR do the update manually via ftp – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Peter,

Yes, here is the custom CSS for it:

.footer-product .button, .footer-product .et-wishlist-holder, .footer-product .show-quickly, .footer-product .xstore-wishlist {
    background-color: red;
}

Kind Regards,
8theme team

Hello, Inesita,

Please close the Home page editor and let us know. We will edit the settings to help you.

Kind Regards,
8theme team

Hello, Inesita,

Please provide temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Omar Rite,

Thank you for purchasing our theme.
Please go to this page – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and Submit a new topic for your question. Describe your question/problem in more detail and you will get assistance.
We are waiting for a separate topic from you with a detailed explanation.

Kind Regards,
8theme team

Hello, Pites,

Duplication of brand was caused by this setting -> https://prnt.sc/jSf2W0pQYAFM inside Squirrly SEO (Peaks) plugin’s settings. By default WooCommerce plugin adds such information by default and it exists on the product’s page anyway -> https://prnt.sc/9ySzGBmbyNAo

Also, it is important to mention Squirrly SEO (Peaks) plugin makes product’s categories be shown as brands in code -> https://prnt.sc/QgRlzGeGEals so it is an issue in their code because the ‘brand’ is ‘brand’ and the ‘product category’ is ‘product category’.
For now, we disabled https://prnt.sc/jSf2W0pQYAFM option and you may retest your products.

Kind regards,
8theme team

Hello, Omar Rite,

Please, read the refund policy – https://themeforest.net/page/customer_refund_policy

What problem with XStore did you face? As we can see, you did not submit any own topic on our forum https://prnt.sc/dJE9R6bIEMll . What is your reason to get refund?
Our support team is always available to assist our customers in any way we can.

Kind Regards,
8theme team

Hello, MJJONE,

Thank you for the reply.
Could you provide FTP access also?
To provide FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, LambdaSP,

1/ We already confirmed that your problem with the translation – https://imgbb.com/tQPBgGC is independent of our theme.
Even if you activate another theme the situation will not change. You can provide our answer to WC support team.
Sorry, but the theme support team can’t assist with the question that is independent of the theme.

2/ Open up new topics for new questions, please – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

Hello, AnimalShop,

Do you remember how that text was added? (by a plugin or custom code).

From what theme version the update was done?

Did you update WooCommerce?

Please answer our questions and provide temporary wp-admin access.

Kind Regards,
8theme team

Hello, Mclovin210392,

We are pleased that you were able to resolve the issue. We wish you a pleasant day.

Kind Regards,
8theme team

Hello, Pites,

Please provide temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Atdhe ,

Please check: Theme Options > WooCommerce > Single product page > Variation gallery > On.

Kind Regards,
8theme team