Hello, Naborhi,

You’re welcome!

Kind Regards,
8theme team

Hello, LambdaSP,

We suggest that you check if the issue is related to the theme or WooCommerce by yourself. To do this, please install and activate the default WooCommerce theme – Storefront. If the problem with translation persists even with the Storefront theme activated, please reply back to WooCommerce support with this information.

Additionally, please note that widgets may change positions after switching themes. To avoid this, please open the Appearance > Widgets tab before switching themes, so that you can move the widgets to the correct area after switching back.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Peter,

You can add the next code in Custom CSS for page area:

.vc_tta-container .vc_tta-tabs-position-top .vc_tta-tabs-list {
    border-bottom: 1px solid #eee;
    margin-bottom: 1.5em;
}
.wpb-js-composer .vc_tta-container .vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab a {
    border-bottom: 1px solid transparent !important;
    line-height: 1em;
    margin-bottom: 0;
    padding: 1.001em 0 !important;
    margin-right: 1.5em;
}
.wpb-js-composer .vc_tta-container .vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab a:hover, .wpb-js-composer .vc_tta-container .vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab.vc_active>a {
    color: #1071b6;
}
.wpb-js-composer .vc_tta-container .vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab a:hover, .wpb-js-composer .vc_tta-container .vc_tta-color-grey.vc_tta-style-classic .vc_tta-tab.vc_active>a {
    border-color: #1071b6 !important;
}

https://prnt.sc/OKRMdNfQ05MV
Please note that such additional customization is outside the scope of our basic support.

Kind Regards,
8theme team

Hello, AnimalShop,

Please provide the URL of the mentioned single product page.

That text was from an additional plugin?

The Instagram app does not have a share option, it does not allow sharing, so you can’t implement this and unfortunately, there is no such option in our theme for now as well.

Kind Regards,
8theme team

Hello, Pites,

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

Kind Regards,
8theme team

Hello, Marlon,

Could you provide temporary wp-admin access?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Peter,

Yes, this code affects only color on hover – https://prnt.sc/nN__h2wpwbsm

The black can be changed to white, via Theme options > WooCommerce > Shop > Products style > Hover Color Scheme.

If this is not what you are looking for, please describe the desired result in more detail.

Kind Regards,
8theme team

Hello, Naborhi,

You’re welcome!

All should be fine after the theme update.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Peter,

Screenshots were done from 2 different pages? Please provide URLs of both pages.

Kind Regards,
8theme team

Hello, LambdaSP,

The theme support team can help with situations related to theme functionality only.
We strive to provide the best customer service possible, however, there are some matters that are outside of our control.

If you have any other questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, Mateusz,

Thank you for the reply.
Could you provide FTP access also?
To provide FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, MJJONE,

We are reaching out to inquire about the URL and have not yet received a response from you.

Please check our demo – https://xstore.8theme.com/elementor2/kids-toys/2023/01/02/how-aromatherapy-can-impact-nicu-babies/
Here is h1 on a single post page – https://gyazo.com/8d6ba5a98a30cf18a8505fb531e0f096

Please provide URL of post page from your site and temporary wp-admin access, so we can take a closer look at your settings.

Kind Regards,
8theme team

Hello, Naborhi,

We suggest that you consider using a plugin to achieve the desired functionality. We recommend that you contact the support team at WooCommerce for advice on which plugin would be best suited for your needs.

Kind Regards,
8theme team

Hello, LambdaSP,

You need to contact the support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because this situation is independent of our theme.
We hope for your understanding.

Kind Regards,
8theme team

Hello, Gaetano,

We suggest creating a static block with the desired content, then adding it to the Category description using a shortcode. Additionally, you can select the “Shop Page Banner Position” in the Theme Options > WooCommerce > Shop > Shop page layout.

We hope this helps.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team