After the last update, temporarily sold out, it did not appear

This topic has 6 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: AnimalShop
    Renè Bavnild
    Participant
    February 13, 2023 at 14:27

    After the last update, temporarily sold out, it did not appear on the page under select item, how do I return it again???

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2023 at 14:35

    Hello, AnimalShop,

    Please provide the URL of the mentioned single product page.

    That text was from an additional plugin?

    The Instagram app does not have a share option, it does not allow sharing, so you can’t implement this and unfortunately, there is no such option in our theme for now as well.

    Kind Regards,
    8theme team

    Avatar: AnimalShop
    Renè Bavnild
    Participant
    February 13, 2023 at 14:46

    It’s like that on all temporarily sold out items there was text before but you just can’t buy them because nothing happens when you press buy
    https://animalshop.dk/vare/barnevogn-til-smaa-hunde/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2023 at 17:17

    Hello, AnimalShop,

    Do you remember how that text was added? (by a plugin or custom code).

    From what theme version the update was done?

    Did you update WooCommerce?

    Please answer our questions and provide temporary wp-admin access.

    Kind Regards,
    8theme team

    Avatar: AnimalShop
    Renè Bavnild
    Participant
    February 13, 2023 at 19:50

    I have updated the page, so you can see both what the page used to look like when an item was sold out and what it looks like now. Is there a bug, or …?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2023 at 08:19

    Hello, AnimalShop,

    Please check Theme Options > WooCommerce > Single product page > Single product layout > Show Product Stock Status > On.

    Kind Regards,
    8theme team

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