Header Bootom –> All departments menu – Not Showing Well

This topic has 6 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Nastase Victor
    Nastase Victor
    Participant
    May 26, 2022 at 18:15

    Hello!

    I have 2 problems, I’ll take them one at a time.

    1. First Problem

    We deleted all product categories and sub-categories to add those to our store and noticed that when we try to build the main menu where each category has a Static Block associated, its menu is not displayed correctly. I leave some pictures attached to better understand.

    In the editor of static blocks (Elementor), the menu is displayed correctly and I also noticed that in the initial categories that were set by the theme, the menu was displayed correctly, but it does not work for the categories created after importing the theme.

    2. The second problem

    I noticed that in the header next to the search bar, where all product categories and sub-categories are displayed, they are displayed in alphabetical order. I would like to know how I can put them in a custom order. I leave a picture attached to show you what menu I mean.

    Thank you in advance!

    Problem 1: https://www.fresciastore.ro/CategoriesMenuNotWorkingProperly.png
    Problem 1: https://fresciastore.ro/MenuPageInElementor.png

    Problem 2: https://fresciastore.ro/CustomOrderCategories-Sub-Categories.png

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 27, 2022 at 08:45

    Hello,

    1/ Please check next screenshots: https://prnt.sc/td17Pw04cDf8 > https://prnt.sc/uiN1lc9R9sCe > https://prnt.sc/GFJOyzz9H2fj
    2/ By default, there is no option for this.

    Regards

    Avatar: oceanbulkon
    oceanbulkon
    Participant
    April 18, 2023 at 00:00

    Hello

    Thank you for your help in advance,

    I am having the same problem however it is not solved altough I have followed the same soultion that you have shared above. My story is the same, I have erased in the beginning and then I want ed to add it and so on. Can you please help me,
    https://paste.pics/f3cd301f9260cec00b6c425fc1959feb
    https://paste.pics/1d2ff4d13496e8c987d01006d83d3802
    https://paste.pics/b6b57bb202e40f09ba2bb5e1b8391d2b

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 09:28

    Hello, Oceanbulkon,

    Thank you for contacting us and for using XStore.

    Please provide temporary wp-admin access. It seems you have custom CSS code that should be changed or deleted to fix the problem.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: oceanbulkon
    oceanbulkon
    Participant
    April 18, 2023 at 09:47

    Thank you for yoıur support, please find log in informatin on the private ares,
    I appreciate your help.

    Best regards,

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 09:51

    Hello, Oceanbulkon,

    Fixed. Please check now.

    Kind Regards,
    8theme team

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.