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Header Bootom –> All departments menu – Not Showing Well

This topic has 6 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

Nastase Victor

Participant

May 26, 2022 at 18:15

Hello!

I have 2 problems, I’ll take them one at a time.

1. First Problem

We deleted all product categories and sub-categories to add those to our store and noticed that when we try to build the main menu where each category has a Static Block associated, its menu is not displayed correctly. I leave some pictures attached to better understand.

In the editor of static blocks (Elementor), the menu is displayed correctly and I also noticed that in the initial categories that were set by the theme, the menu was displayed correctly, but it does not work for the categories created after importing the theme.

2. The second problem

I noticed that in the header next to the search bar, where all product categories and sub-categories are displayed, they are displayed in alphabetical order. I would like to know how I can put them in a custom order. I leave a picture attached to show you what menu I mean.

Thank you in advance!

Problem 1: https://www.fresciastore.ro/CategoriesMenuNotWorkingProperly.png
Problem 1: https://fresciastore.ro/MenuPageInElementor.png

Problem 2: https://fresciastore.ro/CustomOrderCategories-Sub-Categories.png

Please, contact administrator
for this information.

#324678 Copied Theme version: 8.1.6 WooCommerce version: 6.5.1

5 Answers

Rose Tyler

Support staff

May 27, 2022 at 08:45

Hello,

1/ Please check next screenshots: https://prnt.sc/td17Pw04cDf8 > https://prnt.sc/uiN1lc9R9sCe > https://prnt.sc/GFJOyzz9H2fj
2/ By default, there is no option for this.

Regards

#324701 Copied

oceanbulkon

Participant

April 18, 2023 at 00:00

Hello

Thank you for your help in advance,

I am having the same problem however it is not solved altough I have followed the same soultion that you have shared above. My story is the same, I have erased in the beginning and then I want ed to add it and so on. Can you please help me,
https://paste.pics/f3cd301f9260cec00b6c425fc1959feb
https://paste.pics/1d2ff4d13496e8c987d01006d83d3802
https://paste.pics/b6b57bb202e40f09ba2bb5e1b8391d2b

#353510 Copied

Rose Tyler

Support staff

April 18, 2023 at 09:28

Hello, Oceanbulkon,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin access. It seems you have custom CSS code that should be changed or deleted to fix the problem.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#353565 Copied

oceanbulkon

Participant

April 18, 2023 at 09:47

Thank you for yoıur support, please find log in informatin on the private ares,
I appreciate your help.

Best regards,

Please contact administrator
for this information.

#353570 Copied

Rose Tyler

Support staff

April 18, 2023 at 09:51

Hello, Oceanbulkon,

Fixed. Please check now.

Kind Regards,
8theme team

#353573 Copied
Tagged: all departments, best selling, header bottom, menu, optimization, themes, woocommerce
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