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Updating filebird plugin and theme multiple times

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    April 18, 2023 at 12:30

    Hello,

    1. I’m wondering why do i have to update the theme twice everytime? Example: there is a theme update avaliable. I press update – it returns update success. But when i press refresh the update notice is still there. I repeat the process and the theme is finally updated. Is this a cache issue?

    2. I cannot update the plugin FileBird. I visit the “plugins installer” option and update the plugin there (i can’t do it through normal plugins). It says it’s updated but it doesn’t update the plugin to the latest version?

    Thank you,

    #353611 Copied Theme version: 9.1.1 WooCommerce version: 7.6.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 12:37

    Hello, TheOne,

    Thank you for contacting us and for using XStore.

    1/ Here is our video about the update – https://youtu.be/kPo0fiNY4to

    Could you record a video of the behavior on your site next time?

    2/ Please download the plugin from this page – https://www.8theme.com/downloads/ , go to Dashboard > Plugins > Add new > select the plugin archive and upload it with replace.

    Kind Regards,
    8theme team

    #353614 Copied

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