Hello, Pit,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Here is what we can see – https://prnt.sc/7eKl9o2c2S5s
Please clear cache and check one more time.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for getting in touch with us.

Could you provide a video, where the mentioned effect is visible? Sorry, but your request is a bit unclear to us right now.

Kind Regards,
8theme team

Hello, Sahil,

Thank you for your response.

“this is not what i asked for. I want to show images instead of a color in product pages and text boxes for all product which has default woocommerce variations.
Like this: https://ibb.co/QDmFJ6W ” – it seems you did not watch the video about variation swatches. I will try to explain one more time:
1/ Variation swatches use global attributes from here – https://prnt.sc/qlKLwj5NohFG
2/ Every attribute has a type – https://prnt.sc/bpC-ubQbgB0w , to change the Color type to Image, please click here https://prnt.sc/aKH79ScmBmnl and change the type – https://prnt.sc/SF4bDOOolchG , then upload images https://prnt.sc/P8qWUKi4AUpr > https://prnt.sc/AQWBbq0PzEIA > https://prnt.sc/JFFLbp2LKO8I
For every global attribute you can select the desired type, by default it is “Select”.
We hope it is clear now.

“And regarding the product thumbnail images, it seems that you haven’t checked all the products correctly.” – you have 324 products on the site, and yes, we did not check them all. We asked you to provide URL of product with the problem. Thank you for the screenshots, but they are not single product page link. We really want to help you, but your cooperation is needed also.
We’ve found a product from your screenshot – https://accentmirror.com/product/accent-vanity-black-wall-mirror/ and here are the thumbnail images – https://prnt.sc/JW6M3INQ6Dd2 https://prnt.sc/vC5qkAqnuu_a

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, Ministry Of Concrete,

Thank you for your patience.

1/ https://prnt.sc/7Ndq6gYGMtvI – the same header was assigned for different languages.
In accordance with the texts written in Multiple headers, any translations are overridden.
As a solution, a new header was created exclusively for the Greek version of https://prnt.sc/QdvSGkS2b1d4 and the texts were written in Greek. Consequently, everything is working as expected https://prnt.sc/TqJlWGnLKnpT . Additionally, your code (hiding texts) was removed for the English version https://prnt.sc/OdIuKhR-_IGq

2/ If you want to translate texts of Mobile panel – https://prnt.sc/DNkBt8NFKHHr it can be done via changes in files of child theme only.
Please let us know the desired texts for translation, so we do this for you.

Kind Regards,
8theme team

Hello, Diana Nikolova,

Thank you for your response.

We would recommend you disable Mobile Optimization in Theme Options > General.
Clear cache and check the header from mobile.

Kind Regards,
8theme team

Hello, Stelio,

The sidebar position for this page is taken from Theme Options → WooCommerce → Shop → Shop page layout.

It is impossible to make compatibility with all plugins on the market so sometimes there was done some solutions with rewriting templates in the theme or “locking” some options of plugins to make it best suitable in common with theme settings.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

To remove the loading effect on Elementor widgets and show them at once, the next custom CSS code can be used:

body:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before, body:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before, .etheme-elementor-lazy-button:before, .elementor-widget.etheme-loading:before {
    display: none;
}
body:not([data-elementor-device-mode]) [class*=elementor-widget-etheme] > .elementor-widget-container, body:not([data-elementor-device-mode]) [class*=elementor-widget-et-] > .elementor-widget-container {
    opacity: 1;
    visibility: visible;
}

Kind Regards,
8theme team

Hello, Fabio,

1/ We would like to suggest the next custom CSS code to solve the first question:

.nav-sublist-dropdown .nav-sublist ul li.menu-item-object-product_cat .nav-sublist-dropdown {
    background-image: none !important;
}

2/ For solving your question about .et-lazy-loaded class added “by mistake” we need to know what class your lazyload SG Optimizer adds to image so we could add that class for exclusions. It could be the next one
ls-is-cached
but couldn’t you make us sure it is correct? Or maybe there is another class for lazyload from a plugin?

Kind Regards,
8theme team

Hello, Diana Nikolova,

Thank you for contacting us and for using XStore.

1/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.

2/ Please test how it works when the Advanced layout for checkout is disabled via Theme Options.

We kindly request that you provide us with the results of mentioned tests.

Kind Regards,
8theme team

Hello, Antz501,

Thank you for contacting us and for using XStore.

Here is what we can see on your site https://prnt.sc/XV5cvEQDXy4T Please solve this with your hosting provided first.
Also, check if there are any issues in the server error log and in WooCommerce > Status > Logs (check the latest date).

Let us know the results, please.

To give us an ability, to check the settings of your site, please provide temporary wp-admin access.

Kind Regards,
8theme team

Hello, Maciejk,

Thank you for your response.

Via your Dashboard, we do not see the breadcrumbs.php file in your child theme.

Please provide FTP access, or at least screenshots of where and what you did.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Fabio,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access. Then this topic will be passed to someone from our dev team.

Kind Regards,
8theme team

Dear @mch,

Thank you for contacting us and for using XStore.

We did not close your topics, you can still reply there.

Is there anything else we can help you with?

Kind Regards,
8theme team

Dear Mady,

Thank you for your response.

We’ve checked your Home page one more time and we do not see any problem with the Slides element, for example – https://gyazo.com/8622a07b52b9aaf928a2481bf354aedd

Please clear the cache of your browser and check one more time, or even check the site from another device.

Was the question solved?

Kind Regards,
8theme team

Hello, Jaroh,

Thank you for your response.

When you edit the description, please do it via the Text tab – https://prnt.sc/4BbKTBzDUzyd

Where did you get the mentioned custom CSS code? It is not suitable for your needs.
About Elementor settings, please follow step by step: 1/ edit a page using Eleemntor https://prnt.sc/gFCjqlewez8j 2/ click here – https://prnt.sc/DFjf4YweE1qT 3/ click on Site settings https://prnt.sc/983w0bo6oYEE 4/ Typography 5/ https://prnt.sc/2l2dprwnUifR , but in this case the underline will be added to all links on the site!

To add underline for links in the Product description area only https://postimg.cc/MM76mrxM , you may use custom CSS code. We will provide you the correct code, once you provide us with the URL of the product with the link from your screenshot.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team