Topic: Opening separate new topics is very confusing for me
mch
Participant
May 7, 2023
10:53 pm
Hi
You have asked me to open separate topics for my questions, so I did but it is so hard for me to follow my previous questions, other version of adding all my questions in 1 topic submit was easier for me to follow.
You close all the topics too, I dont know hich ones I didnt read and I need to still work on.
Site URL: hidden Theme version: 9
Rose Tyler
Support staff
May 8, 2023
8:33 am
Dear @mch,
Thank you for contacting us and for using XStore.
We did not close your topics, you can still reply there.
Is there anything else we can help you with?
Kind Regards,
8theme team
mch
Participant
May 8, 2023
9:10 am
I will continue adding few subjects in one topic, the current way I lose track of cases. from my side I see topic closed, Is not like email you have read and unread email, I see all topics all the same and I cant figure out which one I need to read and gets messy for me.
So for me is easier to add few cases in one topic we resolve those and move to next.
Rose Tyler
Support staff
May 9, 2023
8:54 am
Dear @mch,
Ok, we will try to help you as always, but you may face a delay in answering because sometimes different team members work on different questions.
Hope for your understanding.
Kind Regards,
8theme team
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