Dear Xstore Support Team,
I hope this message finds you well. I am reaching out to report an issue that I have encountered while trying to modify my homepage using Elementor and the Xstore theme. Specifically, when I attempt to insert a slider from the Xstore theme into my Elementor-created homepage, it does not appear on my website.
I have created a video demonstrating the problem, which can be viewed at the following link: https://www.veed.io/view/22141153-8122-4645-946f-c487449f658f?panel=share
Could you please review the video and provide me with any assistance or guidance on how to resolve this issue? I would greatly appreciate your help in making sure the slider functions properly on my Elementor homepage.
Thank you in advance for your prompt attention to this matter. I look forward to hearing from you soon.
MadySite URL: hidden Theme version: 9.1.2 WooCommerce version: 7.5.1
Thank you for contacting us and for using XStore.
To be able to check your settings, we need temporary wp-admin access (not FTP).
We’ve checked your Home page and the slider is visible now – https://prnt.sc/8RLtVjsGqAsm
Thank you for your response.
We’ve checked your Home page one more time and we do not see any problem with the Slides element, for example – https://gyazo.com/8622a07b52b9aaf928a2481bf354aedd
Please clear the cache of your browser and check one more time, or even check the site from another device.
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